Medical Record Clerk – UnityPoint Health – Urbandale, IA

Overview:

Medical Records Clerk

Monday- Friday, 8a-5p

Full-Time Benefits/ 40 Hours/ Week

Responsible for the organization, maintenance, and monitoring of an integrated health record system to ensure that confidentiality is maintained and that records are complete.

Why UnityPoint Health?

• 
  Culture – At UnityPoint Health, you Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what’s right for the people we serve.
• 
  Benefits – Our competitive Total Rewards program offers benefits options like 401K match, paid time off and education assistance that align with your needs and priorities, no matter what life stage you’re in.
• 
  Diversity, Equity and Inclusion Commitment – We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
• 
  Development – We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.
• 
  Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.

Visit us at UnityPoint.org/careers to hear more from our team members about why UnityPoint Health is a great place to work. https://dayinthelife.unitypoint.org/

Responsibilities:

Departmental Support

• Responsible for a wide variety of records processing functions such as phone coverage, processing record release requests, sending records to storage, retrieving records, performing checks to make sure records are complete, and sending incomplete documents to the clinical manager for completion.
• Responsible for locating and filing/scanning all medical records for patient visits according to office policies and procedures in a timely manner.
• Meets measures as determined and required for job productivity and performance improvement.
• Assists with additional medical record functions as requested.

Basic UPH Performance Criteria

• Demonstrates the UnityPoint Health Values and Standards of Behaviors as well as adheres to policies and procedures and safety guidelines.
• Demonstrates ability to meet business needs of department with regular, reliable attendance.
• Employee maintains current licenses and/or certifications required for the position.
• Practices and reflects knowledge of HIPAA, TJC, DNV, OSHA and other federal/state regulatory agencies guiding healthcare.
• Completes all annual education and competency requirements within the calendar year.
• Is knowledgeable of hospital and department compliance requirements for federally funded healthcare programs (e.g. Medicare and Medicaid) regarding fraud, waste and abuse. Brings any questions or concerns regarding compliance to the immediate attention of hospital administrative staff. Takes appropriate action on concerns reported by department staff related to compliance.

Qualifications:

Education:

High School or Vocational School graduate. All staff are expected to participate in appropriate continuing education as may be requested and/or required by their immediate manager. In addition, staff are expected to accept personal responsibility for other educational activities to enhance job-related skills and abilities. All staff must attend mandatory educational programs.

Preferred- Previous medical office experience.