Medical Front Desk Receptionist – Caldwell Medical Group – Wagoner, OK

We are looking for a hard-working and motivated individual interested in working with a small medical office!

Caldwell Medical Group is a dual focused clinic that emphasizes health for the body, mind, and spirit. We offer a wide array of services ranging from internal medicine, chronic pain management, weight loss programs, hormone consultation and treatment, and aesthetic procedures.

Applicant MUST be able to multi-task in a fast paced clinic. You MUST have insurance verification experience and be competent using a computer.

Monday: 8 am- 5 pm

Tuesday: 8 am- 5 pm

Wednesday: 8 am to 12:00 pm

Thursday: 8 am-5:00 pm

Friday: 8 am-5:00 pm

Employee roles and responsibilities:

  • Enter in all demographic information and data
  • Update patients’ insurance information.
  • Ensure completeness and accuracy of patients’ paperwork before scanning in computer.
  • Manage and maintain patient medical records.
  • Answer telephone and guide callers to the correct department.
  • Schedule, reschedule and confirm patients’ appointments.
  • Collect patient insurance co-payments and set up payment plans.
  • Post payments and charges to patient accounts and participate in billing process.
  • Obtain and process new patient referrals.
  • Ensure all related reports, labs and information is filed and available in patient’s medical records prior to their appointment.
  • Insurance verification and input data in a timely manner.
  • Maintain and stock forms and front office supplies.
  • Take telephone messages and provide feedback and answers to patient/physician/pharmacy calls.
  • Complete prior authorizations for any diagnostic tests.
  • Always maintain HIPPA compliance.
  • Must be self-motivated and have great communication skills.
  • Ability to work a high volume of accounts.

Education Experience:

  • Minimum of 2 year prior experience as a medical front desk receptionist required
  • Minimum of 1 year insurance verification experience
  • High school diploma or equivalent.
  • Knowledge of medical terminology and procedures preferred

Additional Requirements

  • Professional, eager to learn, and excellent customer service
  • Must be able to pass a background check and drug screening
  • References will be contacted
  • Must be extremely competent using a computer

Must be computer literate and capable of learning an electronic medical record.

Hourly wage is dependent on experience.

We offer competitive pay with opportunity for monthly bonuses and paid time off. Additionally, employees will receive discount on aesthetic procedures including botox, filler, and weight loss programs.

We are excited and hopeful that you will join our family!

Job Type: Full-time

Pay: $11.00 – $15.00 per hour

Benefits:

  • Employee discount
  • Health insurance
  • Paid time off

Schedule:

  • 8 hour shift

COVID-19 considerations:
All customers and staff are required to wear masks, we perform screening of all patients during their check-in process, we offer free COVID-19 rapid testing to all employees

Education:

  • High school or equivalent (Preferred)

Experience:

  • Customer service: 1 year (Required)
  • Medical terminology: 1 year (Preferred)
  • Computer skills: 1 year (Required)

Work Location: Multiple Locations

Source: Indeed.com
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