This position provides behavioral health case management services to clients. Supporting them and acting as an advocate for the client.
- Work with clients with mental health or substance use disorders to help link services.
- Professionally develop a knowledge-based, comprehensive case management system of service enabling the client to function at an optimal level in the home and community.
- Ensure on-going quality assurance/utilization and compliance with the agency’s policies and procedures and Medicaid standards.
- Ensure the confidentiality of all client records.
- Involve the client and family in planning to appropriate responsibility. Initiate compliance and follow through on participation in the treatment programs and service plans.
- Develop an appropriate service plan within 30 days of enrollment.
- Conduct regular monthly visits with each client (at a minimum 32 Billable Hours per week) and provide in-home crisis intervention in the event the client is at risk of hospitalization.
- Involving the client and family’s progress, including a written case progress report from the involved providers and/or residential facility in accordance with established procedures.
- Complete accurate documentation, reports, service plans, and activity reports in a timely manner as is outlined in the case management general procedures and by their due dates.
- Assist in formulating and arranging appropriate discharge services/treatment, residential, educational, medical, legal, and social services for client in the caseload.
- Assess client needs in their environment or the office and connect to appropriate resources.
- Work with client to formulate and execute individualized service plans.
- Monitor delivery of services on a continuous basis.
- Complete Medicaid billing and documentation within the required timeframe.
- Complete chart audits to ensure compliance and quality of services provided.
- Complete annual required trainings.
- Other duties as assigned.
- Candidates will have graduated from an accredited university with a minimum of a Bachelor’s degree in Psychology, Social Work, Marriage and Family Therapy, Mental Health Counseling or related Social Services or Behavioral Health field.
- Candidates must also possess at least 1 year of experience working with adults with substance abuse and mental health disorders.
- Acceptable professional certification as an addictions and/or criminal justice professional preferred.
- Must have knowledge and comply with state and federal statutes which affect the target population.
- A valid Florida driver’s license and a good driving record are required.
- Must have the ability to perform case management tasks.
- Must be able to provide own transportation.
- Must be eligible for Level 2 DCF Background Screening approval.
- Must be able to communicate effectively verbally and in writing. Computer competency required.
- Must possess excellent organizational skills.
- Must have the ability to handle confidential information appropriately.
- Ability to interact with people from diverse cultural, economic and ethnic backgrounds.
- Ability to set appropriate boundaries and limits with clients.
- The ability to correctly document and complete services in the RRHS Electronic Health Record according to the standard RRHS timelines of documentation.
Skill Requirements: (X = Required for job)
X
Typing/computer keyboard
X
Verbal communication
X
Utilize computer software (specified above)
X
Written communication
X
Retrieve and compile information
x
Public speaking/group presentations
X
Maintain records/logs
X
Research, analyze and interpret information
X
Verify data and information
X
Investigate, evaluate, recommend action
X
Organize and prioritize information/tasks
X
Leadership and supervisory, managing people
X
Operate office equipment
X
Basic mathematical concepts (e.g. add, subtract)
Advanced mathematical concepts (fractions, decimals, ratios, percentages, graphs)
Abstract mathematical concepts (interpolation, inference, frequency, reliability, formulas, equations, statistics)
Physical Requirements: (X = Required for job)
X
Sitting for extended periods
Lifting/carrying up to 20 pounds various items
X
Standing for extended periods
X
Lifting/carrying more than 20 pounds various items
X
Extended periods viewing computer screen
X
Repetitive Motions
X
Walking
X
Pushing/Pulling
X
Reading
X
Bending/Stooping
X
Speaking
X
Reaching/Grasping
X
Hearing
X
Writing
Other (List):
X
Climbing stairs
Hazards: (X = Required for job)
X
Normal office environment
X
Electrical current
Toxic or caustic chemicals
Exposure to bodily fluids
Flammable, explosive gases
Proximity to moving mechanical parts
Source: Indeed.com
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