Access Ohio, a busy Community Mental Health Agency is hiring a full-time Receptionist at our Delaware location. This is a great entry-level position for recent graduates or individuals wanting to make a career change.
Job Duties:
- Welcomes and greets all patients and visitors, in person or over the phone.
- Check in and schedule patients.
- Greets and checks patients in.
- Answering and directing phone calls, and scheduling appointments.
- Verify insurance coverage.
- Completes new patient registration
- Update patient information as needed
- Scheduling of patient appointments and makes appointment reminder calls as needed.
- Facilitates patient flow by notifying the provider of patient’s arrival, being aware of delays, and communicating with both patients and clinical staff.
- Responds to patients’, prospective patients, and visitor inquiries in a timely and courteous manner.
- Responsible for keeping the reception area clean and organized.
- Protect patient’s rights by maintaining confidentiality of personal and financial information.
- Scanning paper records received from the clinical staff.
- Processing medical records requests.
- And carry out other clerical duties as assigned.
Requirements:
- High School Diploma or Equivalent
- At least 1-year experience in a healthcare setting, preferred but not required.
- Effective written and communication skills are essential
- Customer service driven
- Ability to maintain good internal and external customer relations at all times
- Strong telephone and computer skills
- Proficient in using Microsoft Office, scanning, copying, and faxing
- Highly Organized and self-motivated
- Ability to multi-task and adapt to change
- Knowledgeable of general administrative and clerical procedures
- Must be able to pass criminal background check and drug test’
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Work Remotely
Job Type: Full-time
Pay: $12.00 – $13.00 per hour
Benefits:
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 1 year (Preferred)
Work Location: Multiple Locations
Source: Indeed.com
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