Position Summary:
Nonexempt position responsible for providing support to clinical staff in a positive and professional manner.
Duties:
Clinical:
- Escort patients to examination rooms.
- Obtain and record vital signs.
- Set up for anticipated provider procedures and examinations.
- Perform screenings and tests per provider direction.
- Set-up equipment and instruments per office protocol.
- Clean and maintain exam/procedure rooms, instruments, and equipment between patient visits to maintain infection control.
- Return patient calls per direction of provider.
- Perform quality assurance and CLIA waived testing as directed.
- Comply with standard HIPAA, OSHA and JCAHO regulations.
Clerical:
- Verify demographics/insurance coverage.
- Collect patient payments and issue receipts properly logging the information.
- Collect waivers.
- Generate patient encounter forms.
- Communicate effectively through electronic medical record (EMR) system.
- Schedule patient appointments.
- Open and distribute mail.
- Promptly and courteously respond to incoming phone traffic on multi-line phones through appropriate screening, routing and prioritization of calls.
- Establish and maintain professional interpersonal interactions with patients, families, physicians, supervisors and coworkers.
- Maintain knowledge of practice operations and procedures with the ability to effectively answer questions and offer direction to patients.
- Maintain patient confidentiality by adhering to HIPPA regulations.
- Send and receive patient records according to established policies.
- Attend staff meetings as required.
- Fax, copy and email documents.
- Work as an effective, cooperative team member.
Financial:
- Ensure accurate coding and billing of patient visits.
- Follow-up on missed appointments and cancellations as directed.
Qualifications:
Associates Degree in Medical Assisting or successful completion and certification from an accredited Medical Assistant program; or a minimum of two years of recent experience working in a medical facility as a medical assistant and/or documented evidence of externship completed in a medical office (outpatient care preferred). Experience with electrocardiogram (EKG), vital signs, and venipuncture. MA certification, CPR/AED certification.
EOE Minorities/Females/Protected Veterans/Disabled
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Free parking
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
Medical Specialty:
- Primary Care
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: One location
Source: Indeed.com
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