Women’s Health Case Manager – Clinicas del Camino Real, Inc. – Ventura, CA

JOB OBJECTIVE

Under the general supervision of the Health Education Associate Director and the Director of Health Education and Prevention Programs, the Women’s Health Case Manager (WHCM) works to encourage women’s well-being by educating individuals and the community about the Every Woman Counts (EWC) program and other women’s health programs. They perform a variety of registration, eligibility and case management services for the EWC and Breast and Cervical Cancer Treatment Program (BCCTP) on a Clinicas del Camino Real (CDCR) Patient’s behalf from within CDCR Health Centers. The WHCM works with a multi-cultural population of diverse socioeconomic backgrounds levels of education and ages.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

The Women’s Health Case Manager is responsible for performing the following duties:

• Informs patients about the availability of EWC services.
• Interviews patients to obtain accurate and complete demographic, financial and eligibility information.
• Researches and verifies patient diagnosis and eligibility for a variety of women’s programs including EWC-BCCTP coverage.
• Properly completes EWC-BCCTP enrollment applications through electronic and manual systems.
• Clarifies professional/medical instructions to patients and provides supportive educational counseling to reinforce Provider instructions.
• Provides case management services for individuals on EWC-BCCTP, generates patient letters and bills encounters following program guidelines.
• Utilizes data analytics systems to capture potential patients for education services and for case management purposes.
• Documents all patient encounters using electronic health record systems, scans documents into health record. Compiles and prepares monthly report.
• Works with current department grants providing support to meet requirements.
• Conducts CDCR in-service activities which educate CDCR staff about EWC-BCCTP program protocols.
• Conducts outreach activities which include patient presentations on Women’s Wellness and health screenings within the health center and community setting. Promotes services via in-person, broadcast & social media as requested.
• Interacts in a professional manner and works collaboratively with Clinicas’ staff and patients.
• Will be required to both capture and provide information that is of a sexual health nature which will involve family planning.
• May assist patients with mental illness, substance abuse problems and or/emotional disturbance.
• Will work individually as well as in group settings with minimal supervision
• Complete and maintain program certifications as assigned by supervisor.
• Will work extended hours and weekends as needed.
• Performs other duties as assigned, including participation in all safety programs, which may include assignment to an emergency response team.

EDUCATION, EXPERIENCE AND QUALIFICATIONS

• Bachelor’s degree in health education or related field is required.
• Must have experience delivering Health Education messages to communities.
• Experience in a medical setting providing health education to patients is preferred.
• Should have a strong desire to improve the health and well-being of target populations.
• Be a self-motivated, independent, innovative thinker and a resourceful problem solver.
• Must have dedication to team work and the ability to deliver exceptional patient service.
• Must be able to perform work in both community and professional settings.
• Must possess excellent verbal and written communication skills, strong grammar and spelling with a high degree of accuracy.
• Proficiency with use of computers is required, as well as a proficient level of typing.
• Must be bilingual, English/Spanish.
• Must be flexible with work schedule and be available to work weekends and evenings as requested.
• Must have reliable transportation.

Job Type: Full-time

Pay: From $22.00 per hour

Benefits:

• 403(b)
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Ventura, CA 93004: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor’s (Required)

Experience:

• Case management/health education: 1 year (Preferred)

Language:

• Spanish (Required)

Work Location:

• One location

Work Remotely:

Work Location: One location