The Medical Records Supervisor is responsible for the operation of the medical records program of the Arizona State Veteran Home – Yuma (Y-ASVH). This position will work cooperatively with others to ensure that the facility is meeting federal, state and VA regulatory requirements. The Medical Records Supervisor plays a key role in ensuring that medical records are complete, accurately documented, readily accessible, systematically organized and maintained in a confidential manner and supervises Medical Records Technicians.

Job Duties:

  • Conducts a variety of complex and routine audits.
  • Monitors medical records for completeness and accuracy on a continuing basis.
  • Tracks all audits for follow up and reports to Department Heads/Administrator.
  • Conducts a variety of audits to satisfy federal and/or state mandates and as requested by ASVH Administration.
  • Verifies Medicare 5 day assessment dates, MDS completion and documentation.
  • Audits Medicare Certification periods.
  • Verifies order of diagnosis listing in chart.
  • Audits for long term care physician visits; verifies physician visitation in accordance with regulation.
  • Analyzes data for quality assurance, risk management utilization management, etc.
  • Provides information as needed by decision makers.
    Compiles medical care, diagnosis and census data for statistical reports.
  • Supplies statistical information as needed by other ASVH departments.
  • Serves as facility’s statistician and official repository for statistical reports.
  • Codes diseases, diagnoses, and treatments using standardized coding systems as approved by AMRA for long-term care facilities.
  • Ensures that the medical treatment records are provided to and obtained from other facilities to ensure continuity of care for residents.
  • Functions as the Custodian of Records for the ASVH – Yuma.
  • Verifies that all releases of information take place in accordance with applicable laws, policies and procedures.
  • Processes all subpoenas.
  • Interprets rules and regulations in maintenance of medical records and monitoring the accuracy of other department documentation.
  • Develops and implements policies and procedures to meet regulatory and service requirements.
  • Attends and participates in various meetings.
  • Serves as member of various regulatory required committees at the discretion of the Administrator.
  • Conducts staff meetings.
  • Participates in special projects as assigned.
  • Performs the work of a Medical Records Tech as required.
  • Assures that all Physicians credentialing files are complete.
  • Monitors for ongoing compliance, works with Physicians and Procurement to acquire needed documentation such as but not limited to Medical License, Certification of Insurance, Active DEA number, OIG eligibility, TB Clearance, Current Contract, HIPAA Agreement, Application, Reference Letters, Peer Review, Acceptance Letter, Agreement not to Boycott Israel and Approval Letter.
  • Supervises subordinate staff to ensure the goals and objectives of the work unit are met.
  • Plans, organizes, assigns and reviews the work of staff.
  • Creates work schedules.
  • Trains staff.
  • Reviews, evaluates and manages staff job performance through monthly 1:1 coaching sessions and annual performance appraisals.
  • Addresses staff problems.
  • Actively involved in AMS processes such as Huddle Boards, Problem Solving, Job Breakdown Sheets, Success Tracking, and Standardized Work.
  • Participates fully in the QAPI process, our Quality Assurance and Performance Improvement program mandate by CMS which incorporates AMS.
  • Other duties as assigned as related to the position

Knowledge, Skills & Abilities (KSAs):

Knowledge of:

  • Rules, regulations, policies, procedures of section and work unit
  • Veterans administration, CMS and state regulatory standards
  • Standard medical records practices, procedures and techniques
  • Standard office management and procedures
  • Medical and legal terminology
  • Current ICD coding and indexing
  • Medicare/AHCCCS and other insurance
  • HIPAA rules and regulations
  • Record retention and disposal
  • OS system
  • Arizona State Personnel Rules

Skill In:

  • Verbal and written communication
  • Using computers
  • Time management
  • Problem solving
  • Analytics
  • Leadership/Supervisor
  • Auditing medical records
  • Interpreting multiple federal and state regulations and ensuring compliance

Ability to:

  • Simultaneously manage multiple projects and adapt to changing priorities
  • Work cooperatively with professional and nonprofessional staff
  • Train technical and clerical staff
  • Compile statistics and prepare comprehensive reports

Selective Preference(s):

  • Previous medical records experience in a long term care facility
  • Previous supervisory experience.

Pre-Employment Requirements:

Requires the ability to obtain and retain a valid AZ DPS Fingerprint Clearance Card

May be required to drive in the course of State business, requires possession of an ability to retain a current valid state-issued driver’s license.


The Arizona Department of Administration offers a comprehensive benefits package to include:

  • Sick leave
  • Vacation with 10 paid holidays per year
  • Health and dental insurance
  • Retirement plan
  • Life insurance and long-term disability insurance
  • Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance

For a complete list of benefits provided by The State of Arizona, please visit our
benefits page


Positions in this classification participate in the Arizona State Retirement System (ASRS).
Please note, enrollment eligibility will become effective after 27 weeks of employment.

Contact Us:

If you have any questions please feel free to contact Human Resources at [email protected] and 602.234.8433 for assistance.

Click Here To Apply

%d bloggers like this: