DOCUMENT & SYSTEMS MANAGEMENT CONSULTANT – California State University – Los Angeles, CA

Bulletin #501845; 07/08/2021


Information Technology Consultant

Academic Technology

Salary: $4,371 – $10,792/Monthly

Work Schedule: Full-Time, Monday to Friday, 8.00 a.m. to 5.00 p.m.; exempt classification. Temporary one-year appointment from the date of hire; may be extended; may become permanent.

Essential Functions: Under the general direction of the Senior Associate Director of Enrollment Management Technology, Project Management and Operations, the Document and Systems Coordinator provides assistance with project management, strategic direction, analysis, technical support and consultation to the managers and staff across the university that utilize the Hyland OnBase Document Management System, DocuSign, and other applicable systems. The incumbent will: assist with coordinating efforts within Enrollment Services areas to continue its move to electronic processes; creates, develops, and implements enhancements to workflow enabled forms, scanning, interfaces, and users; provide day to day application administration, troubleshooting, and training, which includes training student technician workers in various capacities; develop Systems and Imaging Data Processing Units; perform quarterly audit reviews for Enrollment Services Systems and develop methods for automation; work with the Applications Development team in Information Technology to assist in development and support for a wide variety of projects that will utilize workflow enabled form applications; analyze systems changes to scripts and logic; provide data assurance for Enrollment Services; develop, maintain, and update technical procedures and end-user guides; project tracking, purchasing, planning, and expense records for management meetings; provide assistance of technical support to improve business functions for specific campus areas; monitors application and system health, performance, and capacity; and creates and maintains procedures and other documentation related to OnBase.

The incumbent will be working with personal computers and laptops with Windows; Microsoft Office Professional Software; computer peripherals including commercial scanners, video projectors, security cameras, and accessibility-related devices; personal and network printers; LAN/Desktop systems; video production and captioning tools; and miscellaneous utility systems.

Required Qualifications & Experience: A bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study and three years of progressively responsible administering OnBase and developing workflow enabled forms. The incumbent will have: thorough knowledge of programming, testing methods, and techniques for software applications, using SQL, HTML, HTML Forms, Java Script, and OnBase; knowledge of specific industry standard applications programming language and systems analysis techniques and generally accepted documentation methods; thorough knowledge of PC/MAC based web browsers and related tools; and knowledge of general analytical methods, techniques, and troubleshooting, as well as specific detailed knowledge and experience with various OnBase and other system functions. The Document and Systems Management Consultant will have the ability and specialized skills to: propose effective solutions; understand functional and procedural requirements; analyze problems and propose effective solutions; understand functional and procedural requirements and develop alternative solutions; relate solutions to management, technical staff, and users; communicate effectively both orally and in writing; establish and maintain effective working relationships with others; make presentations; conduct meetings; provide user training; and prepare programming and user documentation. Good communication skills are needed for meetings and other discussions with end users to gather and synthesize requirements. Must be proficient in MS Office 365, including Word, Excel, Access, Project, Visio, and Outlook OWA, and possess experience in Microsoft Active Directory administration; have demonstrated ability to plan, organize, and conduct projects to systems infrastructure, as well as general product environment upgrades; and produce clear and effective documentation in support of product management document hardware and software standards to apply those standards when dealing directly with vendors in order to execute and properly implement changes that will impact the campus community.

CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The system-wide policy can be found at and questions may be sent to [email protected]

Desired Qualifications: Experience in project implementation and project management highly preferred.

Closing Date: Review of applications will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION.

The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment.

In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs.

Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women, and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer.

To obtain employment information for the impaired call:
TDD Line (323) 343-3670
24-hour Dial-A-Job Line (323) 343-3678

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