Job Summary: Provides case management and counseling services to Holocaust Survivors.
- Assesses client’s emotional, social, environmental and financial status.
- Develops care plan with client and relevant collaterals (e.g., family members, physicians, etc.).
- Provides accurate and appropriate information and referral assistance.
- Arranges for provision of services (e.g., home care, meals-on-wheels, etc.).
- Assists clients with application for benefits/entitlements.
- Advocates on behalf of clients with other agencies.
- Provides casework/case management services to clients, monitors cases and has on-going contact with clients and other collaterals.
- Provides counseling services to clients, on an on-going basis and/or during crisis situations.
- Organizes, facilitates, and assists at social, recreational and other group activities and events for clients.
- Represents the organization at community meetings, committees, and inter-agency councils.
- Performs client intake duties by phone or walk-in. Takes information from client or collateral to determine eligibility and need.
- Becomes knowledgeable about entitlement programs and benefits for our specific client population.
- Maintains case notes and records, and required documentation, according to departmental standards and/or regulatory requirements.
- Prepares statistical and other reports, as required.
- Performs other related duties as assigned or required.
Working Conditions/Physical Demand: Business office environment with phone and computer use, travel via public transportation. This position may have the ability to work from home 2-3 times per week.
Selfhelp complies with all Federal, State and Local laws in regards to wages.
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