Supervision of the daily operations of the Immanuel Pathways Certified Nursing Assistants and Medication Aides that provide care in the Center, participant’s homes, and during transportation and contracted provider visits. Responsibilities include oversight of planning, coordination and implementation of all personal cares and activities occurring in the center and participant’s home. Supervision of all aides in regards to compliance with internal and external standards and regulations. Supports and lives out Immanuel’s Mission and CHRIST Promises.
Key Responsibilities and Duties of the Job
Maintains the stability and reputation of Immanuel Pathways by ensuring that all activities and operations are performed in compliance with local, state, and federal contracts, regulations, laws, accreditation, protocol, licensing and certification requirements governing Immanuel Pathways operations.
- Directs, supervises, performs initial and annual competencies on, and evaluates the performance of all internal and external aides as appropriate.
- Provides/coordinates in-service and on-the-job training for aides according to program needs, and state and federal regulatory requirements.
- Ensures that the job responsibilities, authorities and accountabilities of all direct reports are defined and understood.
- Ensures all internal and external aides perform within their scope of practice.
- Manages time and attendance for all aides, including paid time off approval.
- Oversees all administrative requirements, including oversight of aides’ schedules, oversight and completion of daily-required documentation and reports associated with State and Federal agencies.
- Assists with arranging for coverage when aides are absent.
- Serves as a liaison between Immanuel Pathways and contracted Home Health Agency(s).
- Recommends changes in service delivery and staffing as required by the development and growth of the agency.
- Maintains participants’ medical record and ensures agency charting and reporting requirements are fulfilled.
- Controls and prioritizes utilization of staffing to reflect actual participant needs and interdisciplinary team (IDT) authorizations.
- Participates in coordinating participant transfers to and from the home setting to ensure optimal management of health conditions and prevent readmission to acute care and nursing homes.
- Participates in Quality Improvement activities including
utilization management, clinical reviews and work groups.
Collaborates with the IDT and management team in planning
interventions to improve quality and cost effectiveness.
- Acts as Administrator of the Home Health License in the state if applicable and must report and holds direct responsibility to the governing authority for all matters related to the maintenance, operation, and management of the license. The SVP & Chief Operations Officer and the Director of PACE Center Operations act as the Governing Authority.
Participant Care 10%
Functions as a member of the IDT and/or delegates to lead aides. Maintains regular attendance at, and participates in, IDT meetings; communicates participant changes, collaborates on plan of care decisions and coordination for 24-hour care delivery.
Responsible for maintaining compliance with all State and Federal program requirements, obtaining and maintaining certification under Centers for Medicare and Medicaid Services (CMS) as well as any other state or federal law or rules.
- Participates in and supports Quality Improvement initiatives.
- Acts within the scope of his or her authority to practice.
- Monitors Immanuel Pathways’ operational compliance with Occupational Safety and Health Administration (OSHA) regulations and agency policies and procedures.
- Protects privacy and maintains confidentiality of all company procedures, results, and information about, employees, participants, clients or families.
- Follows Immanuel Pathways Safety policies and procedures.
- Implements Exposure Control Plan.
- Complies with Emergency Preparedness Plan.
Performs related duties as required or requested.
- Acts as facilitator, when designated, of IDT Plan of Care meetings.
- Participates in continuing education classes and any required staff and training meetings.
- Current Registered Nurses License, from the respective state in which he/she is employed, is required.
- Bachelor of Science Nursing (BSN) preferred; Graduate of a school of professional nursing.
- One (1) year of experience working with the frail or elderly population required, or completion of job specific training related to working with the elderly population must be completed within the first six months of hire.
- Two (2) years of nursing experience in a hospital, nursing home or community based setting is preferred.
- Two (2) years of management experience in a health care setting is required.
- Equivalent years of education may substitute for experience requirement
- Active Home Health Licensed Administrator (depending on state) in good standing.
- Be legally authorized (currently licensed or if applicable, certified or registered) to practice the job’s functions and actions in the respective state in which he/she is employed.
- Agree to abide by the philosophy, practices, and protocols of the PACE organization.
- Job specific competencies for the Aide Supervisor will be met prior to assuming participant care.
- Must have medical clearance for communicable diseases and up-to-date immunizations before having direct participant contact.
- Reliable transportation is required as this position may require travel between locations.
- Basic Life Support (BLS) Skills i.e. Health Care Level Cardiopulmonary resuscitation (CPR); Automated External Defibrillator (AED); First Aide (FA).
KSA- Knowledge Skills and Abilities-
- Knowledge of principles, practices standards and techniques of a Certified Nursing Assistant (C.N.A.).
- Knowledge of home care services nursing principles and practices, with particular reference to the elderly. Knowledge of medical equipment and instruments
- Knowledge of the PACE regulations and Immanuel Adult Day Health Licensing regulations.
- Knowledge of healthcare and aging networks.
- Knowledge of physical, mental, spiritual, and social needs of the frail elderly and their families.
- Knowledge of quality improvement and cost containment systems.
- Knowledge of local health care and geriatric service networks.
- Skilled in decision-making.
- Skilled in supervising employees.
- Skilled in written and oral communication.
- Ability to foster collaborative working relationships.
- Ability to apply creative problem-solving skills.
- Ability to effectively and efficiently plan, prioritize and follow-up on/delegate responsibilities.
- Ability to chart via Electronic Health Records.
- Proven experience and basic computer proficiency (internet, email, Microsoft Office).
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