General
Full time position that works with the Chief Executive Officer and Medical Director for the organization and maintenance of clinical procedures and policies which provide guidance for optimal clinical care to comply with the Patient Center Medical Homes, quality care management, and other federal guidelines and provides medical assistance. The Quality Coordinator/Medical Assistant is directly responsible to the Medical Director.
Job Duties (includes, but not limited to)
Administrative/Managerial – Maximizes the patients’ time with the provider by initiating the planning for a patient visit prior to the scheduled appointment time. Participates on a team for data collection, health outcomes reporting, clinical audits, and programmatic evaluation related to the Patient Centered Medical Home initiative, as well as team meetings and quality improvement initiatives. Promotes clear communication among a care team and clinicians by ensuring awareness regarding patient care plans. Collaborates with Team Leaders to address deficiencies identified in quality improvement reports affecting provider panel of patients. Evaluates clinical care, utilization of resources, and development of new clinical tool, forms, and procedures. Manages high risk patient care, including management of patients with multiple co-morbidities or high risk.
Clinical –
1. Provides all types of laboratory testing, including hematology, serology, chemistry, urine, microbiology, histology, and parasitology.
2. Performs all blood work as requested by providers including collecting blood and typing blood.
3. Provide allergy testing and treatment.
4. Provides injections – vaccinations and other medications as ordered by provider.
5. Assists with keeping the provider’s panel records and schedule up-to-date.
6. Generates performance data on the specific clinical measures as assigned.
7. Works with the Medical Director and Chief Executive Officer to address deficiencies identified in quarterly QI report affecting assigned panel of patients.
- Perform high level risk evaluations of those health center activities which have potential for the highest frequency, severity, and/or potential for financial loss.
- Recommending and implementing policies to improve both patient care and employee safety.
- Recommending and implementing training programs for staff to minimize potential risks.
- Assists in coordination of care for referrals as ordered by provider.
8. As needed, the Quality Coordinator also:
- Prepares patient for visit – updates medical record with necessary vital signs, screening assessment scores (PHQ-2/9), and or completes specialized forms/paperwork for programs such as BCCSP, family planning (Adagio), etc.
- Collects necessary specimens based upon patient complaint in accordance with standing orders (i.e. strep test, urine analysis, pregnancy test, visual acuity, etc.), provides needed referrals for preventive services, and records activities accurately.
- Places patient in room and drapes or un-dresses the patient appropriately (i.e. diabetes – no shoes, Women – pap/breast exam gowning, etc.).
- Assists the providers with minor surgery, PAP tests, ear washes, and other procedures as needed.
- Stock examination rooms and maintains rooms in an orderly fashion according to established protocol, and determines need for ordering supplies.
- Sterilizes medical instruments.
- Assist in the dispensary as needed.
- Screens patient telephone calls to determine if an appointment is necessary, assisting the receptionists with incoming calls as necessary.
- Calls patients to relay information from providers.
- Upholds Center protocols and policies regarding infection control and personal safety.
- As necessary, assists with indexing, faxing, scanning of medical documents.
- Assists with referrals to other physicians, facilities, and resources.
- Provides back up for lunch, breaks, vacation, and sick call.
Skills, Knowledge, and Experience
Education and experience areas of health care system organization and writing, revising of policies. The employee compensation is determined by the Chief Executive Officer and Board of Directors. A minimum of an eight (8) hour work day schedule is maintained and subject to change due to workload requirements. The employee will be expected to visit the satellite site in Burton, West Virginia. The employee must have graduated from an accredited educational facility with a background in science with an associate degree and at least 1 year knowledge of the Patient Centered Medical Home initiative. 2-5 years of experience in chronic disease management, case management, utilization management, and adult acute care with electronic medical records experience is preferred. Must have the ability to gain confidence and cooperation of patients. Must have the ability to establish effective working relationships with other employees. Must have pleasant demeanor when relating to patients in a businesslike manner. Must have an outgoing, friendly personality, be responsible, have good interpersonal skills, good organizational skills, excellent communication skills, and good leadership qualities. Must have accurate typing skills.
Job Type: Full-time
Pay: $10.00 – $12.00 per hour
Benefits:
- Health insurance
- Paid time off
Medical Specialty:
- Hematology
- Internal Medicine
- Ob/Gyn
- Primary Care
- Urgent Care
Schedule:
- 8 hour shift
Education:
- Associate (Preferred)
License/Certification:
- BLS Certification (Preferred)
- Certified Medical Assistant (Preferred)
Work Location:
- Multiple locations
Work Remotely:
Source: Indeed.com
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