ABOUT THE COMPANY:
The Mental Health Center of Florida (MHCFL), division of Transformative Healthcare Solutions (THS), was founded in an effort to integrate the mental health needs of today’s individuals with state-of-the-art care at affordable prices. At MHCFL, our staff of nearly 60 fully credentialed therapists, offer comprehensive psychological care for a broad spectrum of mental health issues and disorders. The MHCFL clinical team is Broward Sheriff’s Office Certified to provide services throughout Broward County’s jails. We also work extensively with the child welfare dependency system, via ChildNet, contracted through the Department of Children and Families, helping children and families in crisis; in addition to working on Human Trafficking cases.
We respect and honor our client’s commitment to their health and well-being by treating our clients, their families, and our treatment professionals with the utmost care and respect. As a result of our efforts, our clients not only value our skills, but also the timely, respectful and compassionate manner with which their cases are handled. As a company, we take great joy in passing on our knowledge, expertise, and total dedication to patient care.
SUMMARY/OBJECTIVE:
The Business Development Assistant serves as a key resource for the Executive Vice President in managing a variety of responsibilities that help achieve the goals of the organization. This role will be the right-hand for the Executive Vice President and will be heavily involved in the Executive Vice President’s day-to-day duties. He/She will act as a liaison between the Executive Vice President, clinicians, and facilities; and be responsible for maintaining high standards of professionalism, efficiency, personal communication, discretion, and independent judgment. He/She will support the Business Development team on the delivery of core services to existing and potential facilities; and contribute to the planning, coordination, and delivery of Business Development activities. He/She will be responsible for dealing with a wide range of highly sensitive issues under tight deadlines and pressures. In working with internal and external contacts, he/she must have an innate passion for learning while excelling at being mindful of details in an energetic, fast-paced environment.
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
- Provide exceptional, detail-oriented administrative support to our Executive Vice President.
- Find new and efficient ways to create and maintain systems and processes to help maximize your executive’s time, including data entry, reporting, goal setting, and meetings.
- Draft and prepare correspondences, reports, and other documents utilizing standard templates as requested.
- Create and update various excel based projects and input data into various excel tracker worksheets (i.e., clinician logs, eligibility reports, commission reports, and sales reports).
- Perform administrative assistant functions including but not limited to: word processing, data entry, sending confirmation emails, calendar invites, coordinating meetings between clinicians and facilities, and other essential needs as required.
- Conduct research and establish and maintain communication and rapport with potential and existing clients to encourage a positive, long-term working relationship.
- Maintain a high level of customer satisfaction while being highly collaborative.
- Effectively use ZOHO Client Relations Management software to update client accounts, stay efficient, and organize.
- Provide required support for the organization’s business development team, especially in activities relating to account management
- Develop a deep understanding of the team and field requests from internal and external contacts, making a point to be available and approachable.
- Prioritize and manage multiple projects simultaneously, proactively identifying gaps and taking ownership of projects; assist with compiling information and following up with clinicians and facilities via telephone, fax, and/or email.
- Ensure that ethical and professional standards of practice are maintained.
- Performs other duties as assigned and modified at the Executive Vice President’s discretion.
KNOWLEDGE, SKILLS, AND ABILITIES:
- Ability to manage and prioritize competing responsibilities in a composed manner.
- Ability to observe and maintain a high degree of confidentiality and professionalism.
- Exhibits sound decision-making and takes initiative to pursue alternatives and come up with effective solutions.
- Highly analytical and detail-oriented.
- Ability to execute duties and responsibilities in a way that reflects MHCFL values and the Executive Vice President’s priorities and goals.
- Ability to adequately perform professional and financial services relating to the needs of the organization
- Ability to build relationships with internal colleagues and leaders and external clients.
- Ability to present clearly verbally and solid written communication skills.
- Must be collaborative and a team player.
- Ability to work in a team environment and convey a positive work ethic to complete any task as requested.
- Proactive and independent with the ability to take initiative.
- Excellent time management skills with a proven ability to meet deadlines.
- Results-driven seek accountability and work with a sense of urgency.
- This position requires the use of independent judgment.
REQUIRED EDUCATION/ EXPERIENCE:
- High School Diploma or GED is required.
- Associate’s degree in Business Administration, Marketing, Public Relations, Sales, or a related field is preferred.
- A minimum of two years of progressive administrative experience or equivalent of combined education and experience. Experience in the healthcare field desired.
- Experience with exercising discretion by determining the importance of issues, when and if to refer them, managing scheduling priorities, completing autonomous projects, etc.
- Excellent attention to detail and strong ability to produce high-quality reports and presentations.
- Ability to carry out research relating to the organization and collate the information derived from such research toward improving the organization’s business status.
- Proficient with data compilation, record maintenance, and office procedures.
- Proficient in Microsoft Office Suite, including Excel, Word, Outlook, and PowerPoint.
Job Type: Full-time
Pay: $18.00 – $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to Commute/Relocate:
- Fort Lauderdale, FL 33316: Reliably commute or planning to relocate before starting work (Required)
Education:
- High school or equivalent (Required)
Experience:
- Sales: 1 year (Preferred)
- Microsoft Excel: 1 year (Required)
- Data analytics: 1 year (Preferred)
- Customer service: 1 year (Required)
Work Location:
- One location
Work Remotely:
Source: Indeed.com
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