Second Shift 2:30-9pm, Monday-Friday
POSITION SUMMARY
- Provides excellent customer service to all patients
- Schedules return appointments.
- Collects patient due monies: i.e. co-payments/deductibles/AR balances.
- Explains patient account activity as requested.
- Performs charge Entry/Payment Posting
- Conducts End of Day Reconciliation of posting activity.
- Maintains and secures change fund.
ESSENTIAL JOB RESPONSIBILITIES:
- Assists patients in scheduling return appointments consistent with the provider’s templates and scheduling preferences.
- Schedule appointments
- Provides a reminder card to the patient for the follow-up appointment date and time.
- Reviews patient account to identify the co-payment, deductible and/or patient balance amount to be collected.
- Accurately posts payments and provides the patient with a receipt.
- Enters charges from the fee ticket, assigns the appropriate ICD-9 and CPT numeric codes based upon the provider descriptions.
- Verifies that all patient encounters are accounted for and posted to the appropriate patient account.
- Reconciles posting activity at end of day. Ensures security of change fund and daily deposit in accordance with operating procedure.
- Researches and corrects any posting errors, reports cash shortages to Supervisor.
- Interacts with the medical staff to address any patient needs.
- Interacts with the billing department to assist with patient’s financial or billing concerns.
- Other duties as assigned by supervisor.
REQUIRED / DESIRED QUALIFICATIONS
- Associates degree in business administration or related field is preferred.
- Experience will be accepted in lieu of education
- Some college or business school course work is preferred
- Minimum of two experience with medical office check-in / check-out functions, insurance billing and self-pay collections, preferably in multi-specialty group practice.
Job Type: Full-time
Pay: $15.00 per hour
Schedule:
- Monday to Friday
Work Location:
- One location
Work Remotely:
Source: Indeed.com
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