Union Wireless in Evanston, WY is seeking to hire a full-time Customer Service Representative to help our customers learn how to use their phones and ensure that they are on the right phone plan. This position also assists customers with broadband plans and helps them choose the right speeds. We offer a competitive wage of $14.32-$15.00/hour and generous benefits. Our benefits include medical, dental, a 401(k) plan, an employee discount, and an employee stock ownership plan (ESOP). Do you have excellent relationship building skills? Can you provide world-class service to deliver the best solutions and products for our customers? If so, apply today!
ABOUT UNION WIRELESS
Union Wireless is a family-owned telecommunications provider that serves Wyoming, Northwestern Colorado, and parts of Utah and Montana. We have more towers throughout Wyoming than any other wireless provider and continue to add to this network monthly. Unlike the national wireless companies, Union provides mobile service in both the cities and rural areas; the places that other wireless carriers typically don’t cover. Union also provides landline telephone service and high-speed home internet in select communities.
Our employees enjoy interacting with great clients in a friendly atmosphere with awesome coworkers. At Union Wireless, we have a supportive company culture with competitive compensation and excellent benefits. Come join our telecommunications team today!
A DAY IN THE LIFE AS A CUSTOMER SERVICE REPRESENTATIVE
As a Customer Service Representative, you are at the heart of our product offerings. Your positive, friendly disposition comes through in all of your interactions both over the phone and in person. You thrive in our fast-paced retail and contact center environment, as you address the needs of our customers and find solutions. In addition to being a customer service rockstar, you also function as a sales associate, device expert, and billing specialist. You assist with billing questions, make sales, and help set up new accounts.
You love chatting with people and make personal connections easily, ensuring that every customer feels valued. As challenging opportunities arise, you take charge and provide excellent service. Each day, you fulfill our promise to our customers to treat them like a neighbor and not a number. Here at Union Wireless, you receive regular feedback, recognition for a job well done, and ongoing training to help shape your skills and develop your professional abilities.
QUALIFICATIONS
- 21 years old or older
- Ability to work in a drug-free workplace
Previous customer service and or sales experience is a plus but not required. Are you enthusiastic and naturally inquisitive? Are you sales savvy? Do you love helping people? Can you make customer relationships a priority? Do you present yourself professionally both in person and over the phone? Would you enjoy working in a fast-paced, problem-solving environment? If so, you may be perfect for this position!
ARE YOU READY TO JOIN OUR TEAM?
If you feel that you would be right for this Customer Service Representative position, please fill out our initial 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you!
Source: Indeed.com
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