Home Health Aide Scheduler – Cella Bella Senior Services – Austin, TX

The medical scheduler performs various functions, including helping to foster smooth operations in the health organization where they work.

The primary tasks, duties, and responsibilities contained in the medical scheduler job description are listed below:

  • Take or respond to telephone calls promptly to establish or confirm appointments
  • Responsible for the scheduling of patient appointments for consultations, evaluations, and treatments; follow-up or re-evaluation
  • Responsible for entering data into various electronic systems, as well as maintaining the integrity and accuracy of the data
  • Utilize appropriate schedule codes in scheduling office and hospital based medical procedures, for patients with appropriate provider and time/location slot
  • Confirm that patients have proper medical clearance
  • Carry out pre-procedure phone calls and confirm appointment times with patients via telephone

Requirements:

  • Computer skills: It is also important that applicants have working knowledge of PC and are also proficient with Microsoft Office tools
  • Detail orientation: Employers also seek individuals with a keen eye for details to examine documents for accuracy and completeness
  • Communication skills: Medical schedulers communicate with patients both on one-to-one basis and over the phone. Hence, it is important that applicants for the role can appropriately convey information both orally and in writing to clients, clinical, and non-clinical personnel
  • Customer service skills: The role of a medical scheduler involves high customer contact. Therefore, it is important that applicants are courteous and willing to provide support to patients and other workers
  • Organizational skills: Applicants must be highly organized individuals with the ability to multi-task, work under pressure, and manage changing priorities and a heavy workload.

Job Type: Full-time

Pay: $37,500.00 – $39,500.00 per year

Benefits:

  • 401(k)
  • Paid time off

Schedule:

  • 8 hour shift
  • Holidays
  • Monday to Friday
  • On call

Education:

  • High school or equivalent (Preferred)

Experience:

  • Customer Service: 1 year (Preferred)
  • Computer Skills: 2 years (Preferred)

Work Location:

  • One location

Work Remotely:

Source: Indeed.com
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