Caring for the Community
Mission: Heritage Health Center will provide high quality primary care for everyone in the Big Horn Basin through respect for patients, staff, and the communities we serve.
Vision: To be a health care leader in the communities of the Big Horn Basin by providing access to high‐quality, whole person, care for all citizens.
We are proud of our organization and the many employees who have and will contribute to our reputation of providing excellent care to individuals regardless of their ability to pay. It is the intent of HHC to employ people who will contribute to the overall success of our organization and to have an atmosphere in which all employees demonstrate an understanding of the importance of HHC’s Mission. We want you to enjoy your work here and fully realize your potential. If you have additional questions or need assistance, please consult your immediate supervisor or the Employee Handbook.
Under direct supervision performs laboratory work in the area of phlebotomy and CLIA waved laboratory testing. Responsible for collection of blood samples, performing all the tests in the laboratory, identify direct causes (technical or instrumental) of problems, and make simple corrections by using preset strategies and use and monitor quality control procedures within predetermined parameters. Responsible for the record keeping of patient samples and quality control results performed in the laboratory.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Collects and prepares human samples for analysis. Stores and transports samples using appropriate preservation methods. Uses appropriate labeling. Works collaboratively with staff to collect the appropriate specimen.
- Adheres to correct testing procedures. Able to recognize sources of error and limitations of methods.
- Uses testing equipment and instrumentation. Troubleshoots problems, takes corrective actions, and seeks assistance from manufacturer, supervisor, Billings Clinic, or Powell Valley Health Care as necessary.
- Runs Quality Control specimens at required frequencies. Reports patient results only when Quality Control criteria are met. Takes corrective actions when controls are unacceptable. Documents and retains all Quality Control data.
- Knowledgeable of the regulations governing laboratory testing and adheres to those regulations.
- Knowledgeable of safety policies and adheres to those policies. Maintains the work area in a clean and orderly condition.
- Receives all telephone calls and visitors in a friendly manner. Assistance is performed in a professional, caring, and helpful manner to ensure patients and other contacts receive care and assistance in a timely and efficient manner.
- Performs venous access procedures of all patients using a standard needle and syringe, vacuum tubes, and a variety of needle systems.
- Performs capillary access procedures on infants, pediatrics and adult patients whether for direct testing of the sample, into a blood collection tube, or other tests as directed by medical provider/supervisor.
- The phlebotomist should be competent at obtaining sterile collections for blood cultures.
- Responsible for maintaining ample stock of all phlebotomy supplies.
- Insures patient’s samples meet the specimen requirements for all test collected, i.e. sufficient volume for testing, the correct blood collection tube used for collection, is collected in the proper order during venipuncture, and if an anticoagulated tube is required, insuring proper dilution factor for anticoagulated specimens.
- The phlebotomist understands proper specimen handling:
- From acquisition into the laboratory, i.e. labeling of specimens collected outside of the laboratory.
- Specimen collection within the laboratory as described above.
- Specimen handling: centrifugation, separating samples into transfer tubes where appropriate, and storage requirements for each test ordered whether for in-house testing or for send out to a reference laboratory.
- Specimen handling for transportation to reference laboratory
- The phlebotomist is responsible for maintaining accurate logs of all patients’ samples presented to the laboratory for testing. There are multiple logs that the phlebotomist is responsible for maintaining accuracy. Log entries should be neat and maintained daily.
- The phlebotomist is responsible for filing lab results by date and checks weekly for results returned and filed in patients chart.
- The phlebotomist should be familiar with computer operations in general.
- Performs other job-related duties as assigned
- Education: High school or GED required and a training certificate from an accredited school in phlebotomy required. Documentation of in-house training is required before employees are permitted to perform phlebotomy procedures.
- Experience: Two years experience as a phlebotomist preferred.
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made upon request to enable individuals with disabilities to perform the essential functions.
- Ability to speak, understand, and communicate the English language effectively. Ability to hear adequately on the phone or in person and group settings.
- Ability to work in front of a computer screen and keyboard, sitting and/or standing up to 8-10 hours per day (possibly longer if overtime is required).
- Ability to work in a normal office environment conditions using various office equipment including (i.e. computer, keyboard, mouse, calculator, copier, printer, fax, scanner, telephone). Mobility necessary to access various offices and a wide variety of meeting settings.
- Mobility necessary to perform a variety of tasks that involve standing, walking, sitting, stooping, kneeling, bending and twisting, occasionally climbing stairs or using an elevator, possibly reaching chest high and overhead for materials.
- Possess faculties, mobility and ability necessary to access research and interpret information from a variety of media (e.g., computer screen, projected images, printed material) and individuals.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
All Heritage Health Center facilities are tobacco-free.
EXPOSURE TO HAZARDS
Housekeeping products, sterilization equipment and chemicals, needles, high noise levels caused by centrifuge, chemicals found in laboratory materials and products, such as acids and disinfectants, biological hazards such as blood borne pathogens, infectious diseases, contaminated wastes, saliva, and radiation.
HOURS OF WORK/ATTENDANCE REQUIREMENTS
Travel may be required to hospital for delivery of samples from multiple HHC clinic sites.
BLOOD/FLUDI EXPOSURE RISK
Blood/Fluid Exposure Risk: (Check the appropriate category)
- Category I: Tasks routinely involved in potential for mucous membrane or skin contact exposure to blood, fluids, or tissue. Use of personal protective equipment (PPE), when appropriate, is required.
- Category II: Usual tasks do not involve exposure to blood, body, fluids or tissues but job may require performing unplanned Category I tasks.
- Category III: Tasks involved no greater exposure to blood, body fluids or tissues than would be encountered by a visitor. Category I tasks are not a condition of employment.
Signature below acknowledges that I have received a copy of my job description and my supervisor has discussed it with me.
Job Type: Full-time
Pay: $14.00 – $16.00 per hour
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
- 8 hour shift
- Day shift
- Monday to Friday
we wear masks in the clinic and do covid screening.
- Associate (Preferred)
- Customer Service: 5 years (Preferred)
- Computer Skills: 3 years (Preferred)
- Certified Phlebotomy Technician (Preferred)
- One location
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