Behavioral Health Specialist – MyOwnDoctor – Chicago, IL

JOB TITLE: Behavioral Health Specialist (LCSW)

EMPLOYER: MyOwnDoctor

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DEPARTMENT: Mental and Behavioral Health Services
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REPORTS TO: Medical Director of Mental and Behavioral Health Services, or the Medical Director’s designee
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ABOUT US:
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MyOwnDoctor is a virtual care provider that leverages its in-house telemedicine platform to provide patients access to premium quality virtual care, chronic disease prevention education, and community support through trusted partners and providers. MyOwnDoctor is a health equity and empowerment platform for families and communities with a focus on making access to life-changing health programs, services, and support possible. We are building an integrated health ecosystem, leveraging technology innovations and engagement models, to connect every family with the health care and social support resources they need to thrive. Our mission is to eliminate health disparities in community outcomes, and we are looking for a Behavioral Health Specialist to join our mission and help us on the path to driving equitable access to culturally-informed, whole-person care.
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OUR VALUES:
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At the core of our effort is a platform to give people access to healthcare they can trust,

delivered by providers who understand them and are committed to revolutionizing their quality of care. Our goal is to build deep, trusted relationships and a strong community to support members at every step on their journey to better health. MyOwnDoctor is designed to create an inviting and comfortable platform where patients feel respected, understood, and valued.
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ROLE SUMMARY:
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In this role, the Behavioral Health Specialist will collaborate with an interdisciplinary Care Team composed of primary care providers, psychiatric and allied health professionals, and community health workers to manage the behavioral health needs of an assigned panel of patients.
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DUTIES AND RESPONSIBILITIES:

For all assigned patients in your panel, conduct initial behavioral health consultations and screenings within 30 days of enrollment, plan and direct individual patient treatment programs, and serve as an advisor to other members in the care team on each individual patient’s behavioral health needs

Devise and implement treatment plans that include evidence-based mental health, substance use disorder, and chronic disease management interventions to meet the psychosocial needs of assigned patients/families

Provide psychotherapy interventions to assigned individuals, couples, families, and groups via phone, video or chat using our software platform

Conduct psychosocial screening and track screening results over time to ensure intervention efficacy and patient progress

Provide scheduled and unscheduled virtual consultations as needed for psychological

Conduct social determinants of health assessments and referrals to meet social needs

Collaborate and partner with clinical and non-clinical care team members to manage a patient’s health needs holistically; champion the integration of behavioral health and social-emotional wellness into the model of care for each patient

Attend weekly interdisciplinary care team conferences to select, plan, and evaluate care plans and treatment programs to ensure appropriate care and follow-up of assigned patients

Consult with medical, nursing, and psychiatric staff regarding diagnosis, strengths, and deficits as determined by psychological and social determinants of health assessment and evaluation

Instruct and counsel patients and their families regarding compliance with prescribed therapeutic regimens and adherence to prescribed medication regimens, within the scope of practice

Implement specialized therapeutic frameworks such as ____ as needed

Develop and conduct psycho-educational classes and groups; provides appropriate support to patient’s family

Conduct health assessments including but not limited to assessment administration, interpretation, and recommendations

Work with the patient’s primary care provider, specialists, hospitals, diagnostic services, pharmacy services, clinics, and community-based organizations to identify and link patients to services and supplies which can improve the health status of the patients

Participate in the identification, development and implementation of community-based partnerships and initiatives championing the integration of behavioral health

Provide medication reconciliation services and direct reminders to patients via phone calls, messages, and virtual visits to increase compliance with their treatment plan, medication adherence, and address any gaps in care

Perform post-discharge and transitions of care behavioral health interventions for members of your patient panel within prescribed times following discharge from a facility

Prepare intake summaries, treatment plans, and case summaries; maintains ongoing confidential records

Chart patients’ treatment and progress in accordance with company policies, regulations and guidelines and in keeping with accepted community standards

Meet clinical and operational service delivery targets on a monthly, quarterly and annual basis

Perform other related duties as assigned by management.

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QUALIFICATIONS:

A valid, active LCSW license in the state of Illinois

2-4 years’ experience working with patients with both chronic medical and chronic behavioral health conditions

Experience in an interdisciplinary team setting with a focus on integration of behavioral health and community health into primary care a plus

Demonstrated interest in combating systemic racism in health care and serving vulnerable communities with complex care needs; experience working with

Demonstrated interest in leveraging technology to drive equitable outcomes in health care; interest in healthcare data analysis a plus

Experience working collaboratively with social workers, community health workers, or care coordinators a plus

Experience in a specialized field (e.g. substance use, trauma-informed care) a plus

Knowledge of state regulations and standards with regard to ethics, treatment, patient rights, and confidentiality

Able to work collaboratively with multiple health professionals in a busy and complex environment using tact, diplomacy, and discipline.

Strong charting/documentation skills

Ability to effectively communicate with people at all levels and from various backgrounds

Multilingual skills a plus

Good judgement with the ability to make timely and sound decisions

Strong organizational, problem-solving, and analytical skills

Ability to manage priorities and workflow

Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm

Ability to travel locally to conduct home-based visits

Will require working evenings until 9pm CST

May include weekend coverage as needed

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WHY JOIN US:
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Competitive salary

Medical (100% employer paid option), dental and vision coverage

401k offered

Vacation policy with company holidays

We’re a group of mission-driven people committed to our core values and intentionally building a supportive environment where you can grow and be authentic

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TO APPLY:

A resume and/or LinkedIn profile

A cover letter or 1-2 paragraph response indicating why this job is compelling to you

A 1 paragraph summary of a time when you thought you made a difference in someone’s health

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EQUAL OPPORTUNITY STATEMENT:
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MyOwnDoctor is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.
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COMPETENCIES:

Interpersonal Skills–Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others’ ideas and tries new things.

Quality Management –Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.

Dependability–Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate people with an alternate plan.

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The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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Job Types: Full-time, Contract

Benefits: