Collector – Credit Service Company, Inc. – Colorado Springs, CO

Bilingual Collector
Credit Service Company, Inc. is currently looking to bring on enthusiastic, motivated and dependable Bilingual Collectors to join our team in our Colorado Springs, CO office on May 24, 2021!

About CSC

CSC is not your average call center. We are a family and our employees are everything to CSC. As a family-owned business, we take pride in hiring only the best and cultivating our people with extensive training, continued education, and open communication. We treat our clients and employees with the same level of dignity, respect, and attention they deserve. Our people make CSC a happy, good-humored, yet productive place to work and a casual dress code that includes jeans keeps everyone comfortable.

What does a Bilingual Collector do?

Make outbound calls and take inbound calls from consumers to determine proper resolution and/or payment arrangements for account balances.
Negotiate repayment terms that work for both the consumer, client, and company.
Obtain and enter accurate demographic or other pertinent information into database.
Refer accounts to other departments when necessary.
Utilize a variety of systems and web-based tools to research and find resolution.
Comply with State and Federal Laws governing the collection industry.

What’s in it for you?

7-week paid training equipping you with all the tools and knowledge you need to start your career at CSC
$15 per hour with opportunity for commission based compensation plan with lucrative payouts available after 4 months of service and meeting all requirements.
Bilingual Differential pay provided for taking Spanish calls

Remote work available after first 2 months on phone if demonstrated that you can perform the job duties successfully and independently

Benefits starting right away: Paid time off, 9 Paid Holidays/year, flexible scheduling, and weekends off!
Benefits offered after 60 days: Medical, dental, vision, life insurance, and LTD
Modern, relaxed, office atmosphere with casual dress code

What are we looking for?

You don’t need prior collections experience, but you must be tech savvy and able to navigate computers comfortably with multiple software applications. We will train you as well as provide continuing education to ensure that you have the knowledge that you need to understand be successful in the job. Service industry professionals who are skilled at developing rapport are encouraged to apply.

No collections experience necessary
High School Diploma or GED
Bilingual in Spanish
Strong computer, negotiating and communication skills a must
Ability to work in an accurate, detail-oriented, and highly productive manner
Respectful and empathetic towards customers’ situations
Successful completion of drug screen and background verification

CSC is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws.

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Disability insurance
Employee assistance program
Employee discount
Flexible schedule
Health insurance
Life insurance
Paid sick time
Paid time off
Tuition reimbursement
Vision insurance

Schedule:

8 hour shift
Day shift
Monday to Friday
No weekends

Supplemental Pay:

Commission pay

COVID-19 considerations:
To keep our employees, clients, customers, and visitors safe, we conduct employee health screenings. Anyone experience symptoms is not allowed to enter the building. We also require frequent handwashing, social distancing, and masks.

Application Question(s):