State Product Manager – CSAA Insurance Group, a AAA Insurer – Glendale, AZ

We are actively hiring for a State Product Manager. Join us and support CSAA Insurance Group, a AAA Insurer, in achieving our goals! We are looking for motivated, innovative individuals, who think big and move fast with a passion for service excellence.

• Drives profitable growth in assigned state(s) and achieves the annual business plan. Develops and leads strategies, initiatives and people to achieve business goals.

• Leads team of Product Analysts, Product Specialists and Field Product Consultants to drive profitable growth.

• Works closely with partners (distributors) to drive product performance in the market.

• Partner with Product Management and Marketing team to strategize, build and execute product plans and ensures compliance for assigned market(s). This includes reviewing the overall strategy and business plan for associated clubs developed by the team, including helping to define where to compete (customer segments, product mix and geography), how to compete (value proposition vs. competition, pricing and product features) and when to compete (timing of strategic changes).

• Partners across the organization to ensure alignment of strategies, business understanding and tactics.

• Oversees product performance for assigned market(s). Reviews trends and takes actions to achieve loss ratio targets. Reviews and monitors all aspects of product performance including close ratio, retention, quality of book of business, clubs, agents and team’s satisfaction with state products, etc.

• Oversees the competitive benchmarking of products and research for achieving superior product performance. For state responsibilities, demonstrates keen awareness of competitor actions, demographics and regulatory/legislative process. Maintains market-specific competitive intelligence and market trend analyses.

• Provides coaching and development to direct reports.

What would make us excited about you?

• 7+ years of related work experience with typically 5+ years being in the personal lines P&C industry preferred

• Bachelor’s degree (MBA preferred)

• Advanced strategic and business acumen

• Advanced and thorough knowledge of P&C insurance industry and products as well as marketplace, competitive landscape and pricing

• In-depth product management expertise

• Advanced knowledge of financial drivers of profitability and proven ability to develop and sustain profitability-based product and marketing strategies

Why join us?

• Make a difference. We don’t just go to work. We’re a team of employees committed to AAA members, our communities and each other.

• Lifestyle. We drive strategy through innovation. We do honorable work, and we live our core beliefs

• Recognition. We offer a total compensation package, performance bonus, 401(k) with a company match, and so much more!

Read more about what we offer and what it is like to be a part of our dynamic team at: https://careers.csaa-insurance.aaa.com

Submit your application to be considered. We communicate via email, so check your inbox and/or your spam folder to ensure you don’t miss important updates from us. Headquartered in Walnut Creek, California, our community also works in Arizona, Colorado, Nevada, New Jersey and Oklahoma. Our differences, visible and invisible, make every individual at CSAA Insurance Group unique and valuable. We strive to foster a culture where all employees feel a sense of belonging and can leverage their differences to thrive. We believe in embracing our unique identities, experiences, and points of view to advance our company and reflect our communities and members. If reasonable accommodation is needed to participate in the job application or interview process please contact [email protected].

CSAA Insurance Group is an equal opportunity employer.

In compliance with Colorado’s Equal Pay for Equal Work Act (EPEWA) we are disclosing the compensation, or a range thereof, for roles that will be, or could be, performed in Colorado. If performed in Colorado, this position has a salary range of $123,000-$144,000 with an opportunity for a company-wide annual discretionary bonus, through our Annual Incentive Plan (AIP), of up to 15% of eligible pay.

Company benefit offerings include: Medical, Prescription Drug, Dental and Vision Plans, Health Savings Account (HSA) which includes company contributions, Health Reimbursement Arrangement (HRA), Reimbursement Accounts (Health Care Reimbursement Account, Limited Purpose Reimbursement Account), comprehensive Wellness Program including an activity portal and activities, Dependent Care Reimbursement Account, Transit Commuter Account Program, 401(k) Plan with company match on first 6% of eligible pay that employee contributes each year 100% vested, 401(k) Plan annual profit sharing contribution 100% vested, company paid Life Insurance (at 2x the annual salary), Voluntary Supplemental Life Insurance, Accidental Death & Dismemberment Insurance (AD&D), Short-and Long-Term Disability, Paid Time Off (Non-Exempt positions only), Flexible Time Off (Exempt positions only), ten paid holidays per calendar year, Adoption Assistance Program, Infant Car Seat Reimbursement, Student Loan Repayment Assistance Program, Tuition Reimbursement Program and Enrichment Time of up to 40 hours per year to be used toward the categories of culture, development, volunteerism, or wellness.

Please note, hourly or salary compensation, or the range of hourly or salary compensation available for a position may vary by location. We reserve the right to amend benefit offerings at any time and compensation will be determined at time of offer.

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