Medical Receptionist, Desert Orthopedics – East Bend – Praxis Health – Bend, OR

Job Description:

Desert Orthopedics, of Praxis Health, is seeking an experienced Medical Office Support professional with outstanding customer service skills for a full time position. We are looking for a candidate with a collaborative, team spirit and a willingness to support the needs of our patients as well as the goals of the job and the team.

In this role, you will greet, screen, schedule clients, input correct patient information, perform clerical duties related to clinical service and other medical receptionist duties as necessary.

• 
  Must have an aptitude to learn and a passion to serve others.
• Must be someone who thrives in a busy, fast-paced environment.
• Must have exceptional customer service skills, be highly organized, and detail oriented.

Essential Job Functions

• Greets, screens and schedules patients.
• Inputs information into electronic health records and other support services platforms.

• Performs clerical duties related to clinical service.

• Prepares and processes correspondence. Answers routine medical administrative inquiries.

• Performs high volumes of reception duties including but not limited to answering and screening telephone communication, relaying messages, questions and other relevant
  information between patients and their clinical team.

• Obtains, verifies, and updates patient information and provides support services to patients and medical staff.

• Assistance in Medical Record maintenance including retrieving and sending to offices and individuals as requested and required by state and federal laws.

• Ensures scheduling accuracy for ease and best use of provider and patient time.

• Vital contributor to internal communication via multiple software programs.

• Maintains files and assists establishing office systems.

• Assists in the care and maintenance of office equipment.

• Performs medical receptionist duties as necessary.

Minimum Qualifications:

Education and/or Experience

• High school diploma or general education degree (GED).
  • 1 year customer service experience
  • Typing Skills: 40 wpm minimum
  • Experience in a medical office setting preferred, but not required.

Expectations for all Employees:

Support the organization’s mission, vision, and values by exhibiting an ongoing commitment to the highest standards in all phases of the company’s operations. Assume service-oriented attitude to gain a sense of pride and accomplishment. Accepts the team approach with dedication and commitment towards all work performed.

General Physical Requirements:

• Manual dexterity for office machine operation including computer and calculator; stooping, bending to handle files and supplies, mobility to complete errands for deliveries, or sitting for extended periods of time.

• The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

• Stress can be triggered by multiple staff demands and deadlines.

• Work is performed in an office environment. Involves frequent contact with staff and patients.

Equal Opportunity Statement:

EOE Disabled/Veteran

Praxis Health is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.