Youth Crisis Response Coordinator – Office on Mental Health/Core Service Agency – Bel Air, MD

This position operates as an essential employee. All members of Harford Crisis Response (HCR) are the frontline, first response workers for mental health in Harford County. The Youth Crisis Response Coordinator shall have a minimum licensure of LCPC, LCSW-C, equivalent or greater. Must be available to work Monday through Friday from 1pm-11pm (shifts vary).

Major Duties and Responsibilities:

  • Provides crisis interventions to clients experiencing mental or behavioral distress to deescalate situations. Priority of intervention response is given to clients in crisis ages 0-18
  • Works effectively as a collaborating member of the care team, including case debriefing with partner or other team members as needed
  • Establishes routines and procedures for daily client follow-up
  • Interviews clients, reviews records, conducts assessments, and confers with community providers to evaluate the mental or physical condition of clients or patients
  • Collaborates with community providers to plan and coordinate treatment
  • Refers clients to community resources for housing and treatment to assist in recovery from mental illness or substance use, following through to ensure service efficacy
  • Educates clients about mental health, substance use, and available community resources
  • Monitors, evaluates, records, and provides follow-up on client progress with respect to agency mission and treatment goals
  • Assist clients in adhering to treatment plans by scheduling appointments, arranging for transportation to appointments, or providing additional support, as needed
  • Completes assigned training
  • Contributes to a culture of “yes” and “no wrong door” at Harford Crisis Response
  • Follows guidelines and protocols established in the Program Handbook and Agency policies
  • Provides afterhours coverage, as assigned
  • Is available to work evenings and weekends, as assigned
  • Assists in tracking and reporting data associated with positional grant funding
  • Develops trainings to be presented internally and externally; may include obtaining and maintaining train the trainer certifications, developing power point or other presentations, presenting in person, virtually, or recording webinars
  • Maintains and develops partnerships with other youth and crisis serving organizations
  • Remains informed and continues education around best practices for youth crisis and behavioral health responses
  • Provides training internally and externally on best practices in youth crisis response services
  • Provides outreach, support and consultation internally and externally related to youth crisis and behavioral health care
  • Complies with all mandatory reporting laws
  • Maintains professional licensure according to regulations established by professional board
  • Provides afterhours supervisory coverage as part of the leadership rotation
  • Performs other duties as assigned

Performance Standards:

  • Demonstrates outstanding interpersonal skills
  • Ensures timely and accurate resource referrals, case follow-up, and documentation
  • Demonstrates knowledge of community relationships with agency and externally
  • Demonstrates excellent verbal and written communication skills
  • Demonstrates ability to resolve problems and to work collaboratively as part of a team
  • Demonstrates knowledge related to crisis response and youth behavioral health needs and care

Job Types: Full-time, Temporary

Pay: $60,000.00 – $70,000.00 per year


  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Medical Specialty:

  • Psychiatry


  • 10 hour shift
  • 8 hour shift

Supplemental Pay:


  • Master’s (Required)


  • LCPC, LCSW-C, equivalent or greater (Required)

Work Location:

  • Multiple locations

Employment Length:

Company’s website:


Benefit Conditions:

  • Waiting period may apply

Work Remotely:

COVID-19 Precaution(s):

  • Remote interview process
  • Personal protective equipment provided or required
  • Virtual meetings
  • Sanitizing, disinfecting, or cleaning procedures in place

Click Here To Apply

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