Branch Teller Supervisor – Kirtland Federal Credit Union – Albuquerque, NM

Working at Kirtland FCU is more than a job-it’s a career, and one in the financial world! We pride ourselves on helping our employees learn, grow, and advance in any direction they choose. We offer a competitive salary, great benefits package and an energetic, vibrant work environment. Visit our careers page on our website to view our exciting opportunities and our fantastic benefits.

We are currently seeking a Branch Teller Supervisor to join Kirtland FCU.

Join the rest of our teammates and become eligible for a generous benefits package that we offer:

Medical, Dental and Vision Insurance

401(k) Retirement savings program that includes employer match

Paid time off with accrual starting from day one

Tuition Reimbursement for College Degrees

Employee Clothing Advance

Paid holidays: In addition to New Year’s Day, Independence Day, Veterans’ Day, Thanksgiving Day, Christmas Day, Memorial Day, and Labor Day, we also observe Martin Luther King Day and President’s Day.

Fitness Reimbursement Program

Employee Assistance Program

Short and Long-Term Disability

Travel Assistance

This is what we’d like you to do:
Be responsible for all phases of Teller Operations and creating an exceptional member experience!

These are what your duties and responsibilities will be:
Direct oversight for the Teller line: make or approve decisions for department, scheduling, employee development.

Assist with complex transactions, research, overrides authority and transaction approvals and/or inquiries.

Perform daily closing duties, including balancing of coin machine, money orders, cashier’s checks, cash advances, vault and cash dispatch. Ensure branch is balanced at the end of day.

Ensure team promotes KFCU as a full-service credit union and provides referrals to meet targeted branch goals.

Identifies ways to turn member service into a member experience and coaches the teller team to do the same.

Responsible for training and development of new and existing tellers.

Maintain in-depth knowledge of Credit Union products, services, policies and applicable regulations.

Support the credit union’s mission, vision, strategic goals, quality initiatives and service standards.

Provide exceptional internal and external member service.

Can you to bring to the table:
Bachelor’s Degree in Business or related field preferred

Four years directly related experience in a Financial Institution in Operations with two years as a Teller preferred

1-2 years of supervisory experience highly preferred

Must have thorough knowledge of operational policies, procedures and applicable regulations (Reg CC, E, BSA, D, Patriot Act, etc.)

Strong interpersonal skills with the ability to work well with members and employees

Strong multi-tasking skills

MS Office Suite experience

Demonstrated teamwork and leadership skills

Demonstrated problem solving skills

To apply for this position, visit our careers page at

Kirtland Federal Credit Union is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Click Here To Apply

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