Customer Service Representative (charlotte)
compensation: Paid time off includes Company holidays, vacation, sick and personal days. Full benefits package includes medical, dental & vision.
employment type: full-time
Easy Stones is a supplier of granite and quartz slab and we are looking for a customer service representative to help with daily office duties and customer support.
Job duties include:
Answering Inbound Phone Calls: Transferring calls to other employees, taking messages when other employees are not available.
Ability to take reliable messages and replay accurate details is a must.
Making Outbound Phone Calls: You will be trained on calling customer on a recurring basis and asking if they have an needs of future orders they would like to place.
General Light Cleaning: You will be expected to keep the showroom and office clean.
Samples: You will be expected to organize samples and be training on labeling & building sample sets together for sales staff
Uploading Slab Photos: You will be trained to take photos of all of our inventory and will responsible for uploading them into the system so they show on the website.
Slab Signs: You will be trained on producing colors/name labels for slabs with material name and information.
Homeowners: You will be trained to walk with the public while they view the inventory, hold slabs in system and physically if needed.
If you have experience with slab sales, slab showrooms or any other building products, your experience will be a plus and your starting wage will be adjusted depending on the experience that you bring. The less you need trained on the above tasks, the higher your starting wage will be.
Must have a good understanding of computers and Microsoft Office Suite & Adobe PDF.
Dependable
Computer Skills – Knowledge of Windows programs, excel, word, etc.
Customer service experience
Ability to multi task
Self-motivated, organized
Other associated office functions
Able to pass pre-employment drug test and background verification
Paid time off includes Company holidays, vacation, sick and personal days.
Job Type: Full-time
Pay: $12.00 – $15.00 per hour
Job Type: Full-time
Pay: $12.00 – $15.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Microsoft Office: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
Work Location:
- One location
Typical start time:
Typical end time:
Setting:
Ergonomic Workspace:
Financial Duties:
- Processing payments
- Billing
This Job Is Ideal for Someone Who Is:
- Dependable — more reliable than spontaneous
- People-oriented — enjoys interacting with people and working on group projects
- Adaptable/flexible — enjoys doing work that requires frequent shifts in direction
- Detail-oriented — would rather focus on the details of work than the bigger picture
- Achievement-oriented — enjoys taking on challenges, even if they might fail
Company’s website:
- www.easystones.com
Company’s Facebook page:
- easy stones charlotte
Work Remotely:
Source: Indeed.com
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