Who You’ll Work With
In our Salesforce business, we help our clients bring the most impactful customer experiences to life and we do that in a way that makes our clients the hero of their transformation story. We are passionate about and dedicated to building a diverse and inclusive team, recognizing that diverse team members who are celebrated for bringing their authentic selves to their work build solutions that reach more diverse populations in innovative and impactful ways. Our team is comprised of customer strategy experts, Salesforce-certified experts across all Salesforce capabilities, industry experts, organizational and cultural change consultants, and project delivery leaders. As the 3rd largest global Salesforce partner, we are committed to growing and developing our Salesforce talent, offering continued growth opportunities and exposing our people to meaningful work that aligns to their personal and professional goals.
What You Are
You believe patients deserve better. As a Salesforce subject matter expert and healthcare technologist, you take responsibility for exceptional client delivery, proposal development and solution design, supporting new business opportunities, and knowledge management. You work closely with the Product Owner and Technical Architect to understand requirements and enable the authoring/development of quality solutions that meet the requirements. You understand why shifting reimbursement models fuel the patient engagement revolution, and that better drug targeting and population health management form the key to a healthier future. Above all, you want to build that healthier future.
What You’ll Do
- Serve as the technical leader for Salesforce projects onsite at client locations
- Translate business requirements into well-architected solutions that best leverage the Salesforce platforms and products
- Provide detailed level of effort estimates for proposed solutions. Articulate the benefits and risks to a solution’s feasibility and functionality
- Act as a Subject Matter Expert (SME) on larger projects – supporting and guiding local SAs and Consultants as they design and implement solution design.
- Design and manage the execution of test plans to ensure a quality solution is delivered and understand new Salesforce product and technical capabilities resulting from product releases and acquisitions
- Provide expertise during sales efforts to collaboratively design elegant, functional solutions for our clients and estimate the technical level of effort Participate in marketing events (e.g. sales meetings)
- Demonstrate thought leadership through publishing, public speaking and client presentations
- Coach and mentor junior technical and functional team members
- Interview candidates
- Travel Requirement: Willingness to travel up to 50% for the Global Salesforce Team
What You’ll Bring
- A passion for improving the lives and expereinces of patients, care givers, care professionals, and all those engaging in the Healthcare and Life Sciences industries
- 5+ years of CRM industry experience
- Minimum 3 years of experience within the healthcare industry
- Minimum 2 years of Salesforce platform experience – specifically Service Cloud and Health Cloud
- Proven ability to design and optimize business processes and integrate business processes across disparate systems – with a focus in the healthcare industry
- Excellent client-facing written and oral communications skills – with the ability to lead a room of healthcare industry leaders in strategy, design and application discussions.
- Active Salesforce certifications or ability to achieve relevant certifications upon hire: Minimum Salesforce Admin certified; prefer Service Cloud certification and/or Health Cloud accreditation
About Us
Slalom is a modern consulting firm focused on strategy, technology, and business transformation. In 39 markets around the world, Slalom’s teams have autonomy to move fast and do what’s right. They are backed by regional innovation hubs, a global culture of collaboration, and partnerships with the world’s top technology providers. Founded in 2001 and headquartered in Seattle, Slalom has organically grown to over 8,000 employees. Slalom has been named one of Fortune’s 100 Best Companies to Work For five years running and is regularly recognized by employees as a best place to work. Learn more at slalom.com.
Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud it invest in benefits that include: meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer additional benefits such as a yearly $350 reimbursement account for any well-being related expenses as well as discounted home, auto, and pet insurance.
Slalom is an equal opportunity employer that is committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veterans status, or any other characteristic protected by federal, state, or local laws, and will not be discriminated against on the basis of disability.
Source: Indeed.com
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