IT Support Specialist – City Brewing Company – La Crosse, WI

City Brewing Company, a leading contract manufacturer in the beverage industry, has an immediate opening for an IT Support Specialist at our La Crosse, WI facility. This position will serve as a primary helpdesk contact. Responsibilities include installing and supporting desktop hardware, printers, telephones, RF terminals, barcode scanners, 2-way and CB radios, security cameras, as well as software installations and configurations. This position will provide support to end users for applications and network problems; open, track, update, escalate tickets; maintain documentation, inventories, and configurations.

Essential Duties and Responsibilities include:
Application Support:
 Helpdesk software
 Network monitoring
 Microsoft desktop and server (all versions)
 Microsoft Office products (all versions); Microsoft SharePoint
 Microsoft Windows profiles
 Active Directory

Hardware Support:
 Desktops, Laptops, Tablets, & cellphones
 Cisco & HP switches
 Cisco & HP Wireless access points
 HP, Dell, Ricoh, Lanier, Sharp printers
 Analog & IP security cameras
 Digital & analog phones
 PBX
 CB & 2 way radios
 Scanning devices

Qualifications:
 Associates Degree in Information Technology is required.
 Computer Service Technician Certification (Comp TIA A+) required.
 Experience with telecommunications desired.
 1-3 years of experience preferred.
 Must be available to work after hours and occasional holidays to conduct system maintenance.
 Must be available to participate in an on call rotation.
 Must be able to lift up to 50 lbs.

City Brewing Company provides a competitive salary and benefit package including: Medical, Dental, Life, and Long Term Disability Insurance; Section 125; 401(k); and more. To learn more about us and to apply, please visit our website at www.citybrewery.com.

Job Type: Full-time

Pay: From $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• On call

Education:

• Associate (Preferred)

Experience:

• IT support: 1 year (Preferred)

Work Location:

• One location

Company’s website:

• www.citybrewery.com

Benefit Conditions:

• Waiting period may apply
• Only full-time employees eligible

COVID-19 Precaution(s):

• Remote interview process
• Personal protective equipment provided or required
• Temperature screenings
• Social distancing guidelines in place
• Virtual meetings
• Sanitizing, disinfecting, or cleaning procedures in place