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IT Support Specialist – City Brewing Company – La Crosse, WI

City Brewing Company, a leading contract manufacturer in the beverage industry, has an immediate opening for an IT Support Specialist at our La Crosse, WI facility. This position will serve as a primary helpdesk contact. Responsibilities include installing and supporting desktop hardware, printers, telephones, RF terminals, barcode scanners, 2-way and CB radios, security cameras, as well as software installations and configurations. This position will provide support to end users for applications and network problems; open, track, update, escalate tickets; maintain documentation, inventories, and configurations.

Essential Duties and Responsibilities include:
Application Support:
 Helpdesk software
 Network monitoring
 Microsoft desktop and server (all versions)
 Microsoft Office products (all versions); Microsoft SharePoint
 Microsoft Windows profiles
 Active Directory

Hardware Support:
 Desktops, Laptops, Tablets, & cellphones
 Cisco & HP switches
 Cisco & HP Wireless access points
 HP, Dell, Ricoh, Lanier, Sharp printers
 Analog & IP security cameras
 Digital & analog phones
 CB & 2 way radios
 Scanning devices

 Associates Degree in Information Technology is required.
 Computer Service Technician Certification (Comp TIA A+) required.
 Experience with telecommunications desired.
 1-3 years of experience preferred.
 Must be available to work after hours and occasional holidays to conduct system maintenance.
 Must be available to participate in an on call rotation.
 Must be able to lift up to 50 lbs.

City Brewing Company provides a competitive salary and benefit package including: Medical, Dental, Life, and Long Term Disability Insurance; Section 125; 401(k); and more. To learn more about us and to apply, please visit our website at

Job Type: Full-time

Pay: From $24.00 per hour


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance


  • 8 hour shift
  • Day shift
  • Monday to Friday
  • On call


  • Associate (Preferred)


  • IT support: 1 year (Preferred)

Work Location:

  • One location

Company’s website:


Benefit Conditions:

  • Waiting period may apply
  • Only full-time employees eligible

COVID-19 Precaution(s):

  • Remote interview process
  • Personal protective equipment provided or required
  • Temperature screenings
  • Social distancing guidelines in place
  • Virtual meetings
  • Sanitizing, disinfecting, or cleaning procedures in place

Click Here To Apply

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