City Brewing Company, a leading contract manufacturer in the beverage industry, has an immediate opening for an IT Support Specialist at our La Crosse, WI facility. This position will serve as a primary helpdesk contact. Responsibilities include installing and supporting desktop hardware, printers, telephones, RF terminals, barcode scanners, 2-way and CB radios, security cameras, as well as software installations and configurations. This position will provide support to end users for applications and network problems; open, track, update, escalate tickets; maintain documentation, inventories, and configurations.
Essential Duties and Responsibilities include:
Microsoft desktop and server (all versions)
Microsoft Office products (all versions); Microsoft SharePoint
Microsoft Windows profiles
Desktops, Laptops, Tablets, & cellphones
Cisco & HP switches
Cisco & HP Wireless access points
HP, Dell, Ricoh, Lanier, Sharp printers
Analog & IP security cameras
Digital & analog phones
CB & 2 way radios
Associates Degree in Information Technology is required.
Computer Service Technician Certification (Comp TIA A+) required.
Experience with telecommunications desired.
1-3 years of experience preferred.
Must be available to work after hours and occasional holidays to conduct system maintenance.
Must be available to participate in an on call rotation.
Must be able to lift up to 50 lbs.
City Brewing Company provides a competitive salary and benefit package including: Medical, Dental, Life, and Long Term Disability Insurance; Section 125; 401(k); and more. To learn more about us and to apply, please visit our website at www.citybrewery.com.
Job Type: Full-time
Pay: From $24.00 per hour
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
- 8 hour shift
- Day shift
- Monday to Friday
- On call
- Associate (Preferred)
- IT support: 1 year (Preferred)
- One location
- Waiting period may apply
- Only full-time employees eligible
- Remote interview process
- Personal protective equipment provided or required
- Temperature screenings
- Social distancing guidelines in place
- Virtual meetings
- Sanitizing, disinfecting, or cleaning procedures in place
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