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Customer Service – ABC Nanny Source, LLC – Portland, OR

WONDERFUL OPPORTUNITY FOR THE RIGHT PERSONALITY!

Monday through Friday (full time)
$18 to $25+ per hour
Medical, Dental and Vision benefits
3 weeks PAID vacation
10 PAID holidays
Work from home permanently!

Do you have real life experience and thrive in a culture that promotes empowerment, taking initiative, finding solutions, collaboration, and having fun all at the same time? If so, this IS the position you are looking for!

Requirements:

  • Excellent Communicator & listening skills (verbal and written)
  • Team player but also Independently driven and self-motivated.
  • Out of the box thinker! Creative and solution oriented
  • Deadline aware; time sensitive work daily
  • High Emotional IQ
  • Professional but fun and likable
  • Familiarity with children and their stages of life
  • Conversationalist who can easily speak to others on the phone AND on video chats (can’t be video shy!)
  • Video Editing Skills a HUGE bonus! (NOT required – will train the right person)
  • Typing accuracy and Computer skills needed. Must be proficient in Microsoft Office Suite (Excel, Word, Outlook)
  • Excellent emotional writer
  • Even temperament
  • Caring and Trustworthy
  • People Person (personable)
  • Enjoys relationship/rapport building
  • Consistent performance within a fast paced and constantly changing environment
  • Excellent Community Reputation
  • Willing to submit to background checks and drug testing
  • Must be able to provide a home work area free of distractions.
  • Must have an internet connection with a minimum of 100 mbps download and 15 mbps upload speed from a reliable internet provider (Cable, DSL or Fiber Optic/FiOS providers only). Satellite internet providers cannot be used due to equipment restrictions.
  • Cannot use a wireless connection. Your device must be directly connected to router/modem via Ethernet cable.

*degree not required, but Communications and/or Human Resources background beneficial

APPLY by copy/paste link into Browser — > https://abcnannysource.hiringplatform.com/47244-communications-skills-needed/163569-introduction/en

Job Type: Full-time

Pay: $18.00 – $25.00 per hour

Benefits:

  • Health insurance
  • Paid time off
  • Paid training
  • Vision insurance
  • Work from home

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • No nights

Supplemental Pay:

  • Commission pay

Education:

  • High school or equivalent (Preferred)

Work Location:

  • Multiple locations

Communication method(s) used:

  • Email
  • Phone
  • Chat

Job Duties:

  • Answer incoming customer inquiries
  • Collaborate with management teams to stay updated on new products, services, and policies
  • Record customer information within our customer service database
  • Engage with clients in a friendly and professional manner while actively listening to their concerns
  • Offer support and solutions to customers in accordance with the company’s customer service policies
  • Other duties as requested

This Job Is Ideal for Someone Who Is:

  • Dependable — more reliable than spontaneous
  • People-oriented — enjoys interacting with people and working on group projects
  • Adaptable/flexible — enjoys doing work that requires frequent shifts in direction
  • Detail-oriented — would rather focus on the details of work than the bigger picture
  • Achievement-oriented — enjoys taking on challenges, even if they might fail
  • Autonomous/Independent — enjoys working with little direction
  • Innovative — prefers working in unconventional ways or on tasks that require creativity
  • High stress tolerance — thrives in a high-pressure environment

Company’s website:

  • www.abcnannysource.com

Work Remotely:

COVID-19 Precaution(s):

  • Remote interview process
  • Virtual meetings

Source: Indeed.com
Click Here To Apply

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