Job Title: Clinical Manager, Greater Cincinnati Chapter
Location: Remote within the southeastern OH region
Work Hours: Full-time (based on a 37.5 hour work week)
Reports To: Program Manager
Who We Are:
The Alzheimer’s Association is the leading voluntary health organization in Alzheimer’s care, support and research. Our mission is to lead the way to end Alzheimer’s and all other dementia – by accelerating global research, driving risk reduction and early detection, and maximizing quality care and support.
At the Alzheimer’s Association, our employees are at the core of all we do. Our network of more than 1,700 employees across the United States makes a difference each and every day for those impacted by Alzheimer’s and those at risk for the disease.
We warmly invite qualified applicants to consider this opportunity to make a life changing impact on the millions living with Alzheimer’s, their caregivers and those that may be diagnosed with the disease in the future. Read on to learn more about the role, then visit our website www.alz.org to find out more about who we are and why we’ve been recognized as a Best Place to Work the last eleven years in a row.
The Clinical Manager of Southern Ohio is responsible for the delivery of all programs and services offered by the Greater Cincinnati Chapter to the residents of Programs Adams, Brown, Gallia, Highland, Jackson, Lawrence, Scioto, Vinton, Ross, Pike, Hocking, Perry Athens, Meigs, Washington, Noble, Morgan and Monroe counties and others as assigned. Responsibilities include recruiting, training and mentoring volunteers to expand chapter reach and establishing and maintaining ties with community organizations within those counties while interacting with the main office of the Greater Cincinnati Chapter.
- Essential functions and responsibilities include, but are not limited to:
- Provide Information/Referral and Care Consultation Level 1 to individuals and families based on Helpline call follow-up, physician referral, direct chapter contact, and other community needs
- Advocate on behalf of those living with Alzheimer’s Disease and all other dementias and their caregivers
- Daily monitoring of SEOH Helpline queue as needed (could be more than one chapter community assigned).
- Complete all follow up identified in the Helpline queue, triaging to the Program Managers and other chapter staff for follow up as necessary
- Research and track resources throughout assigned Chapter(s) territory
- Utilize chapter resources responsibly, using telephonic or video call options when appropriate to minimize travel and staff time.
- Support chapter goals of increasing overall reach and percentage of volunteer-led programming through assisting Program Manager as needed/assigned in recruitment and training.
- Maintain accurate records through our data management system.
- Collaborate with the Program Director on the Association’s strategic initiatives to meet all KPI goals in relation to information and referral and care consultations.
- Support chapter goals of increasing overall reach and percentage of volunteer-led programming through assisting Program Managers as needed/assigned
- Build and expand the number of Alzheimer’s Association Community Educators, Alzheimer’s Association Community Representatives, support group facilitators and other Community Volunteers.
- Support chapter goals in the area of health systems account management through assisting program Managers as needed/assigned
- Serve as a resource expert on the topics of dementia care for the Alzheimer’s Association, the program team, and communities served
- Represent the Association at clinical events, conferences, networking groups, and speaking engagements as needed.
- Assist in planning and executing community forums to grow program reach and ensure that the work of the Association is well presented in the community.
- Provide support to Program Managers in the expansion and provision of volunteer led education programs as needed.
- Support the chapter’s work in research by serving as a liaison between appropriate studies and the chapter/Association as needed.
- Support the chapter’s efforts in community mobilization and volunteerism by serving as a resource in local communities as needed.
- Bachelor’s degree in nursing, social work, healthcare management or a related field. Master’s degree in the same preferred.
- 3-8 years’ professional experience in aging or dementia, preferably in the aging network in the counties to be served.
Knowledge, Skills and Abilities
- Understanding of Alzheimer’s and all other dementias and family caregiving issues
- Ability to learn to deliver clinical programs and services including Helpline, care consultations, support groups and early stage programs
- Skilled in training volunteers to deliver education and support groups
- Well connected in community and able to create successful partnerships with and referrals from physician practices, hospitals and other dementia service providers including long-term care facilities.
- Excellent communication skills to work with families as well as individuals affected by dementia.
- Strong clinical experience that translates to assisting and developing plans to help families throughout the dementia journey, and able to learn computer applications quickly that will allow required record keeping.
- Ability and willingness to work some evenings and weekends, as needed for the job.
- Ability and willingness to travel up to 30%. Most travel will be same day.
- Must possess valid driver’s license, access to a reliable vehicle, and proof of insurance.
Employees working 24 hours/week or more are eligible for a comprehensive benefits package, including medical, dental, vision, flex accounts, short and long-term disability, life insurance, tuition reimbursement, generous PTO as well as an annual Cultural & Heritage Day of their choosing , Caregiver Leave, Volunteer and School Visitation time off, paid holidays and a gold standard 401(k) retirement plan.
The Alzheimer’s Association is committed to diversity, equity and inclusion in the workplace and provides consideration for an employment relationship without regard to race, color, religion, sex, sexual orientation, gender expression, gender identity, genetic predisposition, national origin, ethnicity, disability, veteran status, or any other characteristic protected by federal, state or local law.
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