Rodeo Dental and Orthodontics (www.rodeodental.com) is looking to add an Appeal Specialist Supervisor to support the Fort Worth Headquarters Office. Do you have a natural ability to make people smile and feel good? Is your personality and smile contagious? If this sounds like you – AWESOME! Keep reading…
We are Rodeo!
Rodeo Dental & Orthodontics is one of the fastest growing, multi-specialty dental groups in the country. Born in the Fort Worth Stockyards in early 2008, the company’s team of 100+ award-winning doctors provide a full range of general dentistry, orthodontics, endodontics, oral surgery, and board-certified pediatric dental services in 28 Rodeo locations throughout the state of Texas.
Rodeo fuels its brand reputation by providing a high-end Patient Experience. As such, it has the largest production stages in the healthcare industry, with themed lobbies, upscale audio/visual equipment, and colorful window graphics that set the mood and experience backdrop. Additional color, music, fashion, and team vibe are mixed in to create an interactive pop art experience that sparks emotion and fuels one-of-a-kind interactions that patients share and remember.
Rodeo Culture!
The Rodeo Culture shatters health care norms by ramping up patient, doctor, and employee experience to unprecedented levels.
- Patients are fanatical about the Rodeo brand and have submitted over 50,000 5-Star Google & Facebook reviews.
- The dentists and the company have won numerous awards including Best Place to Work in Fort Worth two years in a row – for more information please visit: https://www.rodeodentaltexas.com/about/accreditations-and-awards/
- Rodeo has a distinctive set of core values that empower employees and promote individuality and self-expression.
Dental Appeal Specialist Supervisor Career Opportunity: Employee
The Dental Appeal Specialist Supervisor is responsible for overseeing the Appeal Specialist Team and their daily workflows. Weekly reporting on denials, adjustments, and monthly audits to the Leadership Team. Assisting Appeal team with their daily activities of identify any unpaid claims and submitting additional information to the dental plans for claims to be reconsidered. Bring us your Smile-DNA™ and BIG personality!
Essential Duties and Responsibilities:
- Identifies delinquent accounts, aging periods, and payment resources
- Contacting patients for additional insurance information and resubmitting dental clams to appropriate dental payer.
- Reviewing Explanation of Benefits and patient history for accurate reimbursement and discounts by contracted managed care companies.
- Research and processes all rejected claims and resubmits with corrected information.
- Assists with processing insurance & patient refunds.
- Processes insurance related correspondence and responding timely to inquiries.
- Follow up with insurance companies ensuring that claims are paid on a timely basis by monitoring aging reports and open claims reports.
- Develops relationship with key personnel at the dental payers to obtain assistance with claim reconsiderations
- Maintains Strick confidentiality
- Performs all other duties as assigned; and,
- Ability to communicate clearly with team and doctors – This is KEY!
Qualifications
- 3+ years of Daily Dental and medical billing experience
- 1+ year of Managerial experience
- In Depth Knowledge of Dental Medicaid and PPO claim adjudication
- In Depth Knowledgeable with Dental Benefits and Verification of Coverages
- In Depth Knowledge of legal and regulatory provisions related to collection activities.
- Proficient in Excel and Word
- Skilled with computer applications and fast typing.
- Ability to communicate with internal operations, patients, and insurance companies on a collection matter in a courteous manner.
These are our Core Values:
- Patient Safety is Paramount
- Patient Experience Sets Us Apart
- Tireless Pursuit of Impact
- A TECH Above
- Power is Achieved Through Sharing and Collaboration
- Perpetual Forward Motion
- A True Wow Effect
- Smile-DNA™
- #DoTheRightThing
It is impossible to list every requirement for, or responsibility of, any position. Similarly, we cannot identify all the skills a position may require since job responsibilities and the Company’s needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs.
Rodeo Dental & Orthodontists are committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, creed, sex, pregnancy or related medical conditions (including past pregnancy conditions and the potential or intention to become pregnant), age, national origin or ancestry, physical or mental disability, genetic predisposition, marital, familial, civil union or partnership status, incarceration history, military or veteran status, domestic violence victim status, sexual orientation, gender identity/expression, intersex or transgender status, gender dysphoria status, citizenship status or any other consideration protected by federal, state or local laws, including an employee’s known relationship or association with a member of one or more of these protected categories.
Source: Indeed.com
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