S&D Companies are looking for another piece to the puzzle! Our managers are given the tools to be successful, but it is on the individual to display the commitment and organizational skills necessary. We give the managers the ability to control:
How much an employee makes. You no longer have to promote them to recognize them. This gives you the ability to build a strong team of dedicated employees.
A standard organizational structure that has a person “in charge” during all operating hours. Having a management team makes your life easier. Do you ever feel that as you conquer one challenge many more have popped up along the way? Do you ever feel like you can never get ahead of the issues? Having a management team is the key to truly controlling the restaurant and people.
This management team enjoys full time protected hours, paid time off after a year of service (negotiable depending on qualifications), a generous 401K plan to start preparing for your retirement, group medical/dental and many more benefits.
You have the ability to run store meetings or management meetings as needed. This would have no impact on your budgeted payroll dollars.
You have the ability to donate to local organizations. We want you to be the face in the restaurant and we want you to promote goodwill in your community.
Restaurant Managers meet with me weekly to discuss the previous weeks results and discuss action items coming up. There is plenty of time for open discussion to share ideas amongst the team. I am 100% open to feedback that can help the Network. You have a voice and you will be heard.
Your hardwork and dedication will not go unnoticed!
If you are interested please submit your resume.
Thank you,
Summary A Restaurant Manager is generally responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for helping to build profitable top line sales. They are responsible for the overall operation of the restaurant according to Dunkin’ Donuts standards, franchisee standards and in compliance with all applicable laws.
Responsibilities Include
Team Environment:
Hire, train and develop their employees
Communicate job expectations to their employees
Plan, monitor, appraise and review their employees’ job performance
Provide coaching and feedback; disciplines when appropriate Operational Excellence
Create and maintain a guest first culture in the restaurant
Ensure all shifts are appropriately staffed to achieve guest service goals
Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable laws
Ensure Brand standards and systems are executed
Prepare and complete action plans; implement production, productivity, quality and guest service standards
Complete audits and implement plans to drive system improvements Profitability
Control costs to help maximize profitability
Execute all in-restaurant marketing promotions in a timely manner
Execute new product roll-outs including team training, marketing and sampling
Set sales goals and track results
Skills/Qualification:
- Fluent in English
- Math and financial management
- Restaurant, retail, or supervisory experience
- At least 18 years of age (where applicable)
- High School diploma, or equivalent
Competencies:
Guest Focus
- Understands and exceeds guest expectations, needs and requirements
- Develops and maintains guest relationships
- Displays a sense of urgency with guests
- Seeks ways to improve guest satisfaction; asks questions, commits to follow-through
- Resolves guest concerns by following Brand recommended guest recovery process
Passion for Results
- Sets and maintains high standards for self and others, acts as a role model
- Consistently meets or exceeds goals
- Contributes to the overall team performance; understands how his/her role relates to others
- Sets, prioritizes and maintains focus on important activities
- Reads and interprets reports to establish goals and deliver results
- Seeks ideas and best practices from other individuals, teams, and networks and applies this knowledge to achieve results
Problem Solving and Decision Making
- Identifies and resolves issues and problems
- Uses information at hand to make decisions and solve problems; includes others when necessary
- Identifies root cause of a problem and implements a solution to prevent from recurring
- Empowers others to make decisions and resolve issues
Interpersonal Relationships & Influence
- Develops and maintains relationships with team
- Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments
- Encourages collaboration and teamwork
- Leads others; negotiates and takes effective action
Building Effective Teams
- Identifies and communicates team goals
- Monitors progress, measures results and holds others accountable
- Creates strong morale and engagement within the team
- Accepts responsibilities for personal and team commitments
- Recognizes and rewards employee’s strengths, accomplishments and development
- Listens to others, seeks mutual understanding and welcomes sharing of information, ideas and resources
Conflict Management
- Seeks to understand conflict through active listening
- Recognizes conflicts as an opportunity to learn and improve
- Resolves situations using facts involved, ensuring consistency with policies and procedures
- Escalates issues as appropriate
Developing Direct Reports and Others
- Works collaboratively with employees to create individual development plans to strengthen employee’s knowledge and skills
- Regularly discusses progress towards goals, reviews performance and adjusts development plans accordingly
- Provides challenging assignments for the purpose of developing others
- Uses coaching and feedback opportunities to improve performance
- Identifies training needs and supports resources for development opportunities
Business and Financial Acumen
- Understands guest and competition; translates and applies own expertise to address business opportunities
- Approaches situations with an innovative mind and looks beyond the obvious to deliver solutions and implement change
- Has a working knowledge of profit and loss and other key financial measurements in order to identify business trends, make adjustments accordingly and set goals
- Understands, analyzes and communicates the key performance/profit levers and manages to these measures
This Dunkin’ Donuts restaurant is independently owned and operated under a franchise granted by DD Franchising LLC.
You are applying for work with a franchisee of Dunkin’ Donuts, not Dunkin’ Brands, Inc., Dunkin’ Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.
The Dunkin’ Donuts trademarks, logos and designs are trademarks of DD IP Holder, LLC. Used under license.
Job Type: Full-time
Pay: $40,000.00 – $48,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Professional development assistance
Schedule:
- 8 hour shift
- Day shift
- Weekends
Supplemental Pay:
Experience:
- Leadership Experience: 1 year (Preferred)
Work Location:
- One location
This Job Is:
- A job for which military experienced candidates are encouraged to apply
Benefit Conditions:
- Waiting period may apply
- Only full-time employees eligible
Work Remotely:
Source: Indeed.com
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