- Develop and maintain excellent relationships between Project Specialist and department administrators, site administrators, practice manager, and other users.
- Populate existing data fields; oversee design of new data fields as needed. Long term strategic development; future innovation and access initiatives
- Oversee all aspects of Physician Services Division Clinical sites database, including data updating, utilization, reporting, tracking quality outcomes.
- Initiate relationships with other business units to maximize effectiveness of database.
- Serve as liaison between Senior Physician Services Division Management, departmental and ISD representative, database developers.
- Respond to business/reporting requests by Senior Management Staff, clinical departments and practices.
- Serve as a liaison between the Physician Services Senior Management staff and key client users as required.
- Support for departmental Tele-EyeCare encounters, scheduling, and testing access
- Responsible for concierge interactions with patients
Qualifications
- B.A degree in Business, Health Care Administration or related field and 2 years of experience preferably in a health care setting.
- OR Associate’s Degree in Business, Health Care Administration or related field and 4 years of experience preferably in a health care setting.
- Knowledgeable in the organization and function of an academic medical center this would include clinical and physician’s office practices. Familiarity with oracle database function and capabilities is preferred. Excellent knowledge of software packages including Microsoft Word, Excel, Access, PowerPoint and Outlook is preferred.
- Exhibit good listening and comprehension skills. Complete work assignments with minimal supervision.
- Present effective interpersonal skills in dealing with executive leadership, clinical department administrators, managers, etc. Ability to take the initiative to investigate and resolve problems using sound judgment. Maintain confidentiality regarding job assignment and sensitive issues, perform assigned work in allotted time.
- Identify issues before they develop into major concerns and demonstrate analytical skills. Willing to work overtime if necessary.
Licensure, Certifications, and Clearances:
Act 34
UPMC is an Equal Opportunity Employer/Disability/Veteran
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Source: Indeed.com
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