ERecord Sr Clinical Analyst – Cupid – University of Rochester – Rochester, NY

The General Purpose provides a concise, high level overview of the role, level, and scope of responsibility consisting of 3-4 sentences. It provides a basic understanding of the job and a concise summary of why the job exists and how it makes an impact.
The clinical analyst is a member of a cross-functional team where teamwork, collaboration, challenges and continuous learning are the norm. The position works under the direction of the eRecord Clinical Application Coordinator.

Primary goals of this position include:

• Improving clinical operations
• Standardizing processes across facilities
• Gaining workflow efficiencies
• Improving patient care

Primary responsibilities of the position include:

• Recommending, planning, evaluating and translating clinical practice/operations into electronic content and workflows using the eRecord system for Strong Memorial (SMH) Hospital, Highland Hospital (HH), FF Thompson Hospital (FFT), or Ambulatory care.
• Coordinating projects and activities
• Providing effective communications
• Interacting with a diverse team as well as the Hospital and Medical Center management and staff
• Must be very knowledgeable of organization’s policies, procedures, and clinical operations.

Position requires successfully achieving (and maintaining) Epic certifcation(s) appropriate to the application the position supports.

Responsibilities:

Completes the functional design and build of the eRecord clinical system by . performing in-depth analysis and facilitating development of integrated workflows

Collaborates to seek resolution of system issues or conflicts for points of integration, and communicates risk implications to team lead/project manager.

Manages all phases of assigned tasks/projects; meets established deadlines.

Reviews requested enhancements; prioritizes and implements requested changes to the system.

Works closely with the rest of the project team, subject matter experts, training and technical team to define processes that cross applications and functional areas

Acts as a participant in the rapid run process for upgrades, coordinating the activities of their application level team including NOVA review, presentation to CA group, build and testing.

• Takes the initiative to identify and resolve complex issues. This includes independently executing creative solutions with minimal guidance.
• Utilizes issue tracking tools such as Sherlock and Service Now.

Participates in, and/or maintains standards for:

• System build to include following naming and numbering conventions and security classifications
• Clinical database/spreadsheets for the system build
• Change control—adhering to organizational policies and procedures

Demonstrates effective communication and problem solving skills. Builds relationships and effectively communicates with the project team, key stakeholders, and physician practices.

Other duties as assigned

Qualifications:
Required:

• Bachelor’s degree in related discipline
• 3-4 years of related experience or an equivalent combination of education and experience.

Preferred degree Computer Science or Healthcare;

Clinical experience (minimum of three years) in health care setting, preferably within HH, SMH, FFT, or Ambulatory care.

Strong attention to detail, ability to develop creative solutions to complex problems, and develop critical thinking skills.

Strong communication, team work, and follow-up skills.

Attend or lead meetings utilizing effective meeting management methodologies

Familiarity with Meaningful Use (ARRA) as well as HIPAA, JCAHO and other regulations that impact clinical practice.

Works to be an ICare Champion Displays a solid technical aptitude and has an understanding of computer systems and IT functions

Skilled in using Microsoft software: Office, SharePoint

Epic certification(s) specific to the application the position is supporting