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Job Summary
Answers and triages incoming EMS calls to appropriate area including Adult Critical Care, Chest Pain Center, Children’s Emergency Center, and OB Triage for GMH Emergency Department. Electronically documents all incoming phone and radio encounters accurately for PI purposes. Enhances communication between EMS personnel and appropriate GHS clinical personnel under the supervision of nursing and GMH Medical Control.
Accountabilities
- Answers incoming EMS radios and phones and routes calls to appropriate patient care area. Places appropriate
priority on calls received. Communicates all patient information to Charge Nurse or Patient Flow Coordinator to
facilitate patient placement and staff readiness. Monitors helipad, squad entrance, and trauma bays via cameras to
facilitate staff awareness and patient flow. 40%
- Professionally communicates with all customers, including community EMS and GHS personnel. Acts as liaison
between EMS and GHS. Collaborates with EMS medics and GMH clinical staff in determining trauma level,
appropriate code activations, and patient placement. 30%
- Accurately records patient data in Carepoint workstation and EMR. Records radio and phone conversations for PI
purposes. 10%
- Initiates alerts through Red Alert system for code activations. Updates alerts with required information when
needed. 20%
Supervisory/Management Responsibilities
This is a non-management job that will report to a supervisor, manager, director or executive.
Minimum Education
Job related course work beyond high school – Completion of approved EMT-Paramedic Training Program
Minimum Experience
3 years – Emergency Medical Services – field, dispatch, or hospital based experience
Required Certifications/Registrations/Licenses
SC PARAMEDIC – AEMT
Work Shift
Variable (United States of America)
Location
Greenville Memorial Med Campus
Facility
1008 Greenville Memorial Hospital
Department
10086780 Emergency Trauma Center
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Source: Indeed.com
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