Program Manager, COPA Outcomes Research (FT) Johnson City, TN – Ballad Health – Johnson City, TN

SCOPE OF POSITION The Program Manager will be instrumental in the creation and execution of outcomes measures for all of the plans associated with the Certificate of Public Advantage (COPA). This work will involve working directly with the plan leaders and executive leadership to develop tools, modeling, and methodologies to demonstrate the impact of the Ballad Health COPA plans. The Program Manager will report to the Corporate Director for Research and be a part of the infrastructure of the research effort within Ballad Health. The Program Manager will be responsible for generating reports for internal use as well as for use in regularly scheduled state meetings.

In addition, the Program Manager must be able to work on multiple projects simultaneously and handle tight deadlines. The Program Manager shall understand and help to manage, organize and meet critical and non-critical milestones In addition to working with all of the COPA plans, this Program Manager will be in charge of the research surrounding the STRONG Starts program and must be able to create and manage data bases as well as supervise analysts tasked with this program. This program includes a multi-year longitudinal study of mothers and children in the region and will require integration of data from a variety of sources. She or he will collaborate with Legal, Corporate Compliance, Human Resources, Marketing and other departments as indicated to assist the Corporate Director develop needed policies and procedures, as well as furthering the Ballad mission in this region.

The Program Manager will be responsible for supervision of personnel and assist in the budget process within the Department of Academics and Research. The Program Manager must be self-motivated, serve as a strong leader and coach, be committed to continual performance improvement, and demonstrate strong interpersonal skills and ability to assimilate complex ideas into easily understandable concepts. REPORTING RELATIONSHIPSee Table of Organization. EDUACTION AND EXPERIENCEThe Program Manager will possess a bachelor’s degree in Healthcare, business, information systems, finance, or similar related field with experience in data acquisition and analysis.

Masters of Public Health or work in population health or the social sciences preferred. In lieu of degree, 5-years’ experience will be considered.