Central Wyoming Counseling Center is seeking a passionate individual that cares about the well-being of others and genuinely enjoys interacting with people. You will have the opportunity to work with an energetic and goal oriented staff. Central is committed to leading behavioral health in Wyoming through our continued legacy of stewardship, innovation and compassion.
Job Summary: This position is primarily responsible for phone and front desk reception and clerical activities as directed.
- Greet Patients
- Check-In/Check-Out Patients
- Manage phone calls
- Data Entry
- Perform Prior Authorizations
- Work with populations with Mental Health/substance abuse history
- Communicate with patients and physicians
- Communicate with pharmacies and insurances
- Maintain a clean work environment
- HIPAA compliant
- Proficient in Microsoft Word/Excel
- Knowledge of Medical terminology
- Follow established processes/procedures for handling cash receipts
Qualifications:
- Excellent communication skills and a polite phone manner with the ability to effectively work with different levels of employees, management and an assortment of client demographic.
- Computer literate and experience with Microsoft Office and the internet.
- EMR/EHR experience preferred. Proficient typing skills required.
- Diploma or equivalent required
- Must be at least 21 years of age
We are a part of the Wyoming Retirement System Pension Program.
Job Type: Full-time
Salary: $13.82 /hour
Job Type: Full-time
Pay: $13.82 per hour
Benefits:
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
COVID-19 considerations:
Employees are required to answer a questionnaire and get their temperature taken every day at work. They are also required to wear a facemask.
Experience:
- Microsoft Office: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
Work Location:
- One location
Communication method(s) used:
- Phone
- Chat
- In person
Job Duties:
- Answer incoming customer inquiries
- Collaborate with management teams to stay updated on new products, services, and policies
- Record customer information within our customer service database
- Engage with clients in a friendly and professional manner while actively listening to their concerns
- Offer support and solutions to customers in accordance with the company’s customer service policies
- Other duties as requested
This Company Describes Its Culture as:
- Detail-oriented — quality and precision-focused
- Stable — traditional, stable, strong processes
- People-oriented — supportive and fairness-focused
- Team-oriented — cooperative and collaborative
Company’s website:
- https://cwcc.us
Benefit Conditions:
- Waiting period may apply
Work Remotely:
Source: Indeed.com
Click Here To Apply
