Patient Account Representative – Premier Medical Group of the Hudson Valley – Poughkeepsie, NY

The Patient Account Representative is responsible for all patient open balance accounts, to include collection balances.

DUTIES AND RESPONSIBILITIES:

• Daily preparation of patient statements with review of aged accounts for submission to the collection agency.
• Assisting patients with their open balances and setting up payment arrangements, and review of Financial Hardship forms.
• Review of aging patient accounts and making calls to patients to settle accounts with prompt pay offers.
• Care Credit set up and roll out to offices.
• Collection company liaison and posting collection agency payments
• Outgoing calls to patients regarding benefits review and the patients’ out of pocket responsibilities.
• Answering incoming phone calls regarding patient billing questions
• Responding to patient email inquires
• Incoming batch reconciliation from outside offices
• Other Duties as Assigned

EDUCATION AND WORK EXPERIENCE:

• 1-2 years’ experience required

KNOWLEDGE AND SKILLS:

• Strong computer skills.
• Excellent organizational and time management skills.
• Effective oral and written communication skills.
• Excellent interpersonal skills.
• Detail oriented, able to multitask and meet deadlines.

Premier Medical Group is an Equal Opportunity Employer