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Patient Account Representative – Premier Medical Group of the Hudson Valley – Poughkeepsie, NY

The Patient Account Representative is responsible for all patient open balance accounts, to include collection balances.

DUTIES AND RESPONSIBILITIES:

  • Daily preparation of patient statements with review of aged accounts for submission to the collection agency.
  • Assisting patients with their open balances and setting up payment arrangements, and review of Financial Hardship forms.
  • Review of aging patient accounts and making calls to patients to settle accounts with prompt pay offers.
  • Care Credit set up and roll out to offices.
  • Collection company liaison and posting collection agency payments
  • Outgoing calls to patients regarding benefits review and the patients’ out of pocket responsibilities.
  • Answering incoming phone calls regarding patient billing questions
  • Responding to patient email inquires
  • Incoming batch reconciliation from outside offices
  • Other Duties as Assigned


EDUCATION AND WORK EXPERIENCE:

  • 1-2 years’ experience required


KNOWLEDGE AND SKILLS:

  • Strong computer skills.
  • Excellent organizational and time management skills.
  • Effective oral and written communication skills.
  • Excellent interpersonal skills.
  • Detail oriented, able to multitask and meet deadlines.

Premier Medical Group is an Equal Opportunity Employer

Source: Indeed.com
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