Telecommunication Operator – Info Exchange Center (Call In, Rotator) – The Queen’s Medical Center – Honolulu, HI

I. JOB SUMMARY/RESPONSIBILITIES
Telecommunications Services: provides rapid, accurate and courteous handling of telephone calls, paging, FAX messages emergency communications, CCTV programming, patient calls to the nurses, alarm lines and Fire Management Systems operations.

II. TYPICAL PHYSICAL DEMANDS
Essential: sitting, finger dexterity, seeing, hearing, speaking; lifting usual weight of 1/2 pound up to 2 pounds; pushing/pulling, carrying usual weight of 1/2 pound up to 3 pounds; reaching at and above shoulder level, repetitive arm/hand motions; frequent gripping of an object. Frequent: twisting body and reaching below shoulder level. Operates operator console, computer, telephone, pneumatic tube system.

III. TYPICAL WORKING CONDITIONS
Not substantially subjected to adverse environmental conditions. Subjected to cold temperatures due to computer equipment. Work environment sometime stressful due to handling emergency calls.

IV. MINIMUM QUALIFICATIONS
A. Education/Certification and Licensure:
1.Ability to read, write, understand and speak English clearly.
2.High School diploma or equivalent in education.

B. Experience:
1.One year of telecommunications experience required.