Front Office Assistant – InMindOut Emotional Wellness Center, LLC – New Braunfels, TX

Front Office Assistant

Here at InMindOut Emotional Wellness Center we have a unique business model that encourages our employees to be fully engaged with our practice and support our strategic goals is to be the employer of choice and the provider of choice. We look for employees with diverse backgrounds that can adapt to our culture as well as bring new and exciting experience to our team. Ownership and accountability are of the utmost importance. If you are a person that can look inward to be part of the solution when the workplace becomes challenging, we encourage you to apply for this position.

• Hourly rate: FT $13 starting.
• Hours: M-F 8AM – 6PM approximately

• Location: Candidate will be based in New Braunfels however; there may be an occasional week in our San Marcos office.

Minimum skills & requirements:

• Customer service oriented with a big smile
• Team oriented and a multi-tasker
• Answer busy inbound calls scheduling appointments, taking messages, and routing calls to medical staff
• Handle new and existing patient registration
• Insurance verification
• Payment collection
• Medical records
• Chart preparation and other office duty tasks as assigned

Responsibilities/Duties:

• Answering Phones
• Collecting initial Client Information
• Coordinating with Billing Department
• Scheduling Client Appointments
• Reminder Calls to Clients
• Creating Charts for New Clients
• Welcoming clients to practice
• Other duties/projects as assigned by Office Manager

Preferred

• MediSoft medical billing software,
• Practice Fusion EMR software
• Proficient with Excel, Word, SharePoint

Education/Experience:

• To be considered for this position, candidates must have experience minimum of 2 years’ experience in a similar role and must possess significant knowledge, experience, and abilities to successfully perform the responsibilities listed.
• Bilingual and Relevant education and/or training will be considered a plus.
• IMO is an Equal Opportunity/Affirmative Action Employer.
• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Job Type: Full-time

Job Type: Full-time

Pay: From $13.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

COVID-19 considerations:
Screening Questions

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)
• Computer Skills: 1 year (Preferred)

Work Location:

• One location

Typical start time:

Typical end time:

This Job Is Ideal for Someone Who Is:

• Dependable — more reliable than spontaneous
• People-oriented — enjoys interacting with people and working on group projects
• Adaptable/flexible — enjoys doing work that requires frequent shifts in direction
• Detail-oriented — would rather focus on the details of work than the bigger picture
• Achievement-oriented — enjoys taking on challenges, even if they might fail
• Autonomous/Independent — enjoys working with little direction
• High stress tolerance — thrives in a high-pressure environment

Company’s website:

• inmindout.com

Benefit Conditions:

• Waiting period may apply
• Only full-time employees eligible

Work Remotely:

COVID-19 Precaution(s):

• Remote interview process
• Personal protective equipment provided or required
• Temperature screenings
• Social distancing guidelines in place
• Virtual meetings
• Sanitizing, disinfecting, or cleaning procedures in place