The job is for a mid level Data Center Technician and Technical Support Position.
The candidate would perform customer technical support requests, network and computer system maintenance, system administration tasks to Windows and Linux systems, work on and resolve complex problems, remote hands support, and some project work. The position participates in an on-call rotation.
This is a good opportunity for someone to work in a growing data center environment and use their skills in Linux and Windows system administration, and, network administration including routing, firewalls, and switching. This job is customer facing and requires a high level of customer interaction.
For the right candidate, we offer:
- Competitive salary commensurate with experience
- Healthcare coverage
- 401K plan
- Paid vacation, sick days, and holidays
- Bonuses based on individual and team performance
NetSource Communications (www.netsource.com) is a locally owned and operated business. Our locality allows us to have unique expertise in the hosting needs and execution for the greater Chicago area. We also promote and empower our employees to take initiative in bettering our company and taking ownership of their work. This easy-going, self-motivated work environment has propelled us above and beyond our competitors as a place to work in this rapidly expanding industry.
The qualified candidate will have a minimum of a bachelor of science degree in an IT related field or equivalent experience (4 years experience in Information Technology in lieu of degree). The candidate should have 2 years experience in customer service or technical support. Knowledge of TCP/IP networking, Internet services, web hosting and general working knowledge of the Internet is needed. Any networking, Linux, or Windows certifications or a year or 2 experience would be a plus.
Employment Type: Full Time
Job Type: Information Technology
Education: 4 Year Degree
Experience: At least 2 years
Manages Others: No
Required Travel: None
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