FRONT OFFICE RESPONSIBILITIES:
- Schedules patient appointments using the EMR and practice management templates and helps to direct the patient flow in light of these appointments
- Performs day-to-day administrative functions and general office duties including but not limited to uploading, copying, faxing, and answering phones
- Checking in and Checking out patients–must verify any changes in address, insurance or phone numbers
- Assists in answering phones on a daily basis
- Welcomes/greets patients and visitors to the office in a helpful and friendly manner, determines the purpose of the visit, and directs them to the appropriate department
- Practices confidentiality and privacy protocols in accordance with Clinic policies and HIPAA requirements
- Maintains patient waiting areas, bathrooms and front-desk areas in a neat and organized manner
- Informs, verifies insurance and collects any existing patient balances
- Informs, verifies and collects payments for the days services
- Attends all scheduled office meetings
- Exercises problem-solving and conflict resolution skills when handling patient complaints; refers any complaints to the appropriate personnel as needed.
- Performs other duties as needed
- Checks insurance eligibility
- Assists with patient paperwork as needed
- Being a teamplayer in a fast-paced environment is paramount
Salary: $13/hour
Job Type: Part time 34 hours per week, Mon/Tues/Thurs/Fri 9-5 pm
Job Type: Part-time
Pay: $13.00 – $14.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
COVID-19 considerations:
We supply masks and eye protection depending on patient contact. The front desk area is protected by a glass window.
Experience:
- medical office: 2 years (Required)
Education:
- High school or equivalent (Required)
Language:
- English and Spanish (Required)
Work Location:
- One location
Typical start time:
Typical end time:
Setting:
Ergonomic Workspace:
Administrative Duties:
- Scheduling
- Sorting and sending mail
- Answering and routing phone calls
- Greeting visitors
Financial Duties:
- Processing payments
This Company Describes Its Culture as:
- Detail-oriented — quality and precision-focused
- Stable — traditional, stable, strong processes
- Team-oriented — cooperative and collaborative
Company’s website:
- www.pestanamd.com
Company’s Facebook page:
- @PestanaAndPestanaMDPA
Work Remotely:
Source: Indeed.com
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