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Business Systems Analyst – Emergent Holdings – Lansing, MI

SUMMARY:
The Business Systems Analyst drives initial product concept from idea to final implementation and customer acceptance. This position ensures voice of customer (VOC) is reflected in final product. This role works closely with users and cross-functional departments to ensure that new product releases are of the highest quality.

RESPONSIBILITIES/TASKS:
Works through various project phases from ideation to defining scope & planning.

Collaborates with market-facing stakeholders and internal system users to understand and document software product user needs including “as is” and “to be” states.

Authors user stories with process flows, mockups, and acceptance criteria in requirements tracking system.

Translates complex requirements from user needs to the development team in an Agile Scrum environment.

Provides IT application support, research of software defects, trouble-shooting, and defining solutions for defects.

Performs verification and UAT testing, including creation of test plans, test scripts and coordination of UAT testing with business users.

Utilizes presentation and interpersonal skills to train end users and communicate program progress cross-functionally and to leadership teams.

Performs Release validation.

This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.

EMPLOYMENT QUALIFICATIONS:
EDUCATION OR EQUIVALENT EXPERIENCE:
Bachelor’s degree in Computer Science, Information Systems, or a related field. Relevant combination of education and experience may be considered in lieu of degree. Continuous learning, as defined by the Company’s learning philosophy, is required. Certification or progress toward certification is highly preferred and encouraged.

EXPERIENCE:
Five (5) to seven (7) years experience gathering requirements to define complex data mappings and transformations. Healthcare data and Risk Adjustment experience a plus but not required.

SKILLS/KNOWLEDGE/ABILITIES (SKA) REQUIRED:
Proven analytical and problem solving skills.

Proficient with SQL as a tool to solve problems, analyze data, create ad hoc reports and test.

Strong oral and written communication skills.

Ability to work in a team environment.

Proficient in prioritizing, multi-tasking and managing multiple projects.

Proven independent worker with strong organizational and time management skills.

Flexible and can adapt to change.

WORKING CONDITIONS:
Work is performed in an office setting with no unusual hazards.

The qualifications listed above are intended to represent the minimum education, experience, skills, knowledge and ability levels associated with performing the duties and responsibilities contained in this job description.

We are an Equal Opportunity Employer. Diversity is valued and we will not tolerate discrimination or harassment in any form. Candidates for the position stated above are hired on an “at will” basis. Nothing herein is intended to create a contract.

Source: Indeed.com
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