Medical Receptionist – ConvenientMD Urgent Care – Saco, ME

ESSENTIAL JOB RESPONSIBILITIES:

• Interact with patients in a positive and helpful manner, provide information and assistance as needed.
• Gather necessary demographic and insurance information from patient to build a new/updated patient account in the Electronic Medical Record system.
• Using the computer system, generate fee slips for patients according to prescribed procedures, review fee slip information for accuracy and instructions.
• Provide necessary forms to patients for completion and signatures.
• Answer telephone calls, record messages for coworkers and deliver messages.
• Maintain an adequate level of office supplies and necessary forms and ordering office supplies as needed for smooth department operations.
• Maintain various logs of daily activities including patient count and financial transactions in order to prepare monthly tallies of operating activity.
• Perform various clerical duties such as photocopying forms, reports and patient information, faxing forms, filing forms/charts.
• Collect payments, insurance copays, and prescription charges.
• Prepare invoice statements for the Accounts Payable department.
• Schedule specialist referrals as needed for patient followup.
• Participate in patient call backs.
• Assist clinic staff with patient triage as needed to maintain proper patient flow.

EDUCATION AND EXPERIENCE REQUIREMENTS:

• High school diploma is required. Previous medical reception experience is preferred.
• Knowledge of the data processing equipment, personal computer, and other standard machines common to the business office.
• Ability to supervise, train, and evaluate new and current staff.

COMPANY OVERVIEW:

ConvenientMD is a fullservice, provider staffed urgent care group offering highquality and affordable medical care for a broad scope of illnesses and injuries for patients of all ages. No appointment is needed, patients can just walkin from 8am to 8pm, 7 days a week. The company has a friendly staff providing a consumercentric experience. ConvenientMD clinics always have a provider on site in stateoftheart facilities equipped with digital xray, lab, ECG and IV.