The Lead Contact Tracer is an experienced public health professional responsible for the supervision, direction, training, and continuous assessment of a case investigation and contact tracing team. It is preferred that the lead possess an advanced understanding of the principles of case investigation and contact tracing and can guide the team regarding messaging, creative problem solving, and other interventions for patients and contacts to interrupt ongoing disease transmission. The lead directs the performance of day-to-day disease intervention activities, ensuring that the quality and timeliness of work is performed according to established guidelines.
They conduct quality assurance and performance monitoring, ensuring that team members’ efforts are aligned with standard operating procedures for collection of epidemiological data, instructions for quarantine and isolation, and linking clients to clinical and social support services. The lead ensures compliance with policies and procedures of the employer regarding confidentiality and data security for the handling of sensitive client information and protected health information. They collaborate with clinical staff, public health staff, and other key partners to evaluate program activities, identify best practices and lessons learned and facilitate program enhancements. The position may be expected to complete other duties as assigned by the Environmental Health Services Manager or as directed by the YKHC Incident Command team.
The Lead Contact Tracer provides direction, support, and supervision for a team of staff who conduct disease intervention activities with people (patients) with probable, suspected, and laboratory-confirmed diagnoses of COVID-19, and people (contacts), who may have been exposed to the virus, through close contact with a person diagnosed with COVID-19. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and other duties as assigned.
- Minimum Education: Minimum qualifications are a Bachelor’s degree or higher from an accredited college or university, in public health, environmental health, healthcare or a related field.
- Minimum Experience: 3 months of direct work experience conducting case investigation, contact tracing and other communicable disease investigation activities.
- License, Certification, Registration: Completion of contact tracing training module within 3 months of starting date.
- Equipment/Tools: Proficiency with use of computers (desktop, laptop, tablet) and mobile devices (smartphones, mobile apps). The position will require daily use of a computer, telephone or cell phone, and access to a secure internet connection.
- Specialized Knowledge and Skills: Superior verbal, written communication, and interpersonal skills, including active listening and emotional intelligence. Ability to interact in a non-judgmental manner with culturally diverse populations and persons experiencing a wide range of social conditions. Critical thinking and problem-solving skills, and the ability to use sound judgment when responding to client issues and concerns. The ability to use a computer for data entry and to generate survey reports with little or no clerical support. The ability to schedule; plan; and organize resources, information, and time. Experience using RAVEN and PowerChart (desirable). Ability to communicate in Yupik or Athbascan (desirable). An understanding of the basics of disease transmission, the principles behind case isolation and quarantine of contacts as a public health measure, the ethics around public health data collection and use, risk communication, cultural sensitivity, and the specifics of local processes and data collection for the effort.
- Supervisory Responsibilities: Experience in supervising or leading personnel carrying out health education, community outreach, linkage to care, or other public health efforts (desirable).
- Retirement plans
Yukon Kuskokwim Health Corporation is an Affirmative Action/Equal Opportunity Employer. All qualified individuals will receive consideration for employment without regard to race, ethnicity, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, and any other basis protected by law. Individuals with disabilities needing assistance in the recruiting process are encouraged to contact Human Resources directly.
Preferance is given to Alaska Native/American Indian applicants according to the provisions of P.L. 93-638.
Working Together to Achieve Excellent Health
For more information, please contact YKHC recruitment at: [email protected] or 1-907-543-6060 and ask to speak with a recruiter or visit our website at www.ykhc.org
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