Patient Services Specialist – Medical Front Office – Full time – Baylor Scott & White Institute for Rehabilitation – Austin, TX

Baylor Scott & White Institute for Rehabilitation

Austin, TX

Patient Service Specialist (PSS)

Outpatient Rehab

Full Time

7A – 6P Monday – Friday

Looking for a flexible, customer service oriented employee who can work open and late shifts as needed.

Candidate will ensure all activities that directly affect billing for services provided are accurate, timely, and fully documented. Provide efficient cash collection through excellent reimbursement practices while ensuring compliance with relevant laws, regulations, and established company policies and compliance programs.

• High School Diploma or equivalent required
• Courses in bookkeeping and accounting OR work experience in a healthcare or related setting.
• One to two years medical billing and administrative experience preferred.
• Interpersonal skills necessary to communicate and relate ideas effectively with staff members, supportive personnel, management staff, third party payers, patients, and physicians.
• Must have strong skills in computer equipment and software, detailed documentation, problem-solving and excellent customer service.

Baylor Scott & White Institute for Rehabilitation, a joint venture between Baylor Scott & White Health and Select Medical, carries a well-known reputation for patient care and exceptional quality outcomes. We serve all people through exemplary healthcare, education, research and community service. Since opening in 1981, our flagship inpatient rehab hospital in Dallas has received repeated recognition by U.S. News & World Report as one of the best rehab hospitals in the nation. All of our inpatient hospitals are accredited by The Joint Commission, including specialty accreditation for our stroke rehab programs. And for five consecutive years we have been recognized as a “Best Place to Work” by the Dallas Business Journal.

With the combined expertise of our joint venture partners, Baylor Scott & White Rehabilitation has become one of the most recognized and largest rehabilitation providers in the nation. We have continuously grown in size, scope and excellence across North Texas, and in the summer of 2018 our footprint has expanded to include new partners in Central Texas. With this expansion, we have more than 2,300 talented, caring and compassionate team members working in the following environments:

• 4 inpatient rehab hospitals (free-standing)
• 2 inpatient rehab units in Baylor Scott & White Health acute hospitals
• 9 acute therapy units in Baylor Scott & White Health acute hospitals
• 87 outpatient therapy locations (and growing)
• A home health division covering all of North Texas

Select Medical is an equal opportunity employer committed to dealing with employees in a nondiscriminatory manner and based on job-related qualifications and abilities. The Company will recruit, hire, train, and promote all persons without regard to race, color, sex, religion, national origin, veteran status, age (40 and over), marital status, disability or history of disability (except where physical or mental abilities are a bona fide occupational qualification) or any other protected status.