Customer Service – Velocitii, LLC – Rochester, NY

Job Description

· Provide superior customer service.

· Become an expert in the client products and services and educate members and nonmembers on available products and services.

· Assist members in choosing a healthcare product portfolio by providing information on the products offered.

· Utilize multitasking, using multiple computer applications/programs.

· Complete inbound and/or outbound calls in a timely matter.

· Document all calls.

· Follow established building entry, compliance and system security policies.

· Strictly adhere to all Nondiscrimination, relevant regulatory, compliance and accessibility guidelines.

· Adhere to attendance requirements.

· Performs other duties as assigned

*JOB REQUIREMENTS/QUALIFICATIONS

• Excellent customer service and interpersonal skills.
• Self-starter with the ability to work effectively both independently and collaboratively.
• Knowledge of computer applications (Email, Word, Excel).
• Excellent organization, time management and communication skills.
• Customer Focus

• MUST be able to work 11:30am to 8:00pm

Job Types: Full-time, Part-time, Temporary

Pay: From $13.00 per hour

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Night shift

Experience:

• customer service: 1 year (Preferred)

Education:

• High school or equivalent (Preferred)

Communication method(s) used:

Employment Length:

• 1 – 3 months

This Company Describes Its Culture as:

• Detail-oriented — quality and precision-focused

This Job Is:

• A job for which military experienced candidates are encouraged to apply
• Open to applicants under 18 years old, provided it is legally allowed for the job and location
• Open to applicants who do not have a high school diploma/GED
• A “Fair Chance” job (you or the employer follow Fair Chance hiring practices when performing background checks)
• A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
• A good job for someone just entering the workforce or returning to the workforce with limited experience and education
• A job for which all ages, including older job seekers, are encouraged to apply
• Open to applicants who do not have a college diploma
• A job for which people with disabilities are encouraged to apply

Company’s website:

• velocitii.com

Work Remotely: