Care Coordinator Liaison – Pinnacle Home Care – Spring Hill, FL

Essential Job Functions/Responsibilities:

  • Abides by and demonstrates the company Mission – Vision – Values through both behavior and job performance on a day-to-day basis.
  • Calls on physicians, hospital, skilled nursing and rehabilitation facility discharge planning services and management within an assigned territory to promote the sale of designated service lines.
  • Conducts pre-discharge hospital or other facility visits at the physicians’ request and upon receiving physician orders to make a preliminary determination of the need/eligibility for home care. Documents patient demographic, clinical and payer information on company approved forms and works with agency management to process referral.
  • Maintains detailed territory list, prioritizing accounts in accordance with the market/territory sales plan. Maintains detailed territory management systems records.
  • Compile, communicate, and execute best practices in the field. Help develop new ideas, protocols, and efficiencies for maximizing marketing resources to grow market share.
  • Develop market specific sales strategies to generate new business
  • Strive to learn and understand the organizations way of generating new business leads
  • Assist RDS and Senior Care Coordinator in any other task as defined by the supervisor.

Role Specific Responsibilities:

  • Assists with the Care Coordinator and RDS to provide customer service onsite with accounts
  • Help to deliver and track outstanding orders
  • Assists in account management of offices, facilities (ALF’s SNF’s) and Hospitals
  • Assists in increasing sales in established accounts
  • This is a growth position to Care Coordinator with a time frame of 6-12 months.


  • Must have a GED or High School Diploma, Bachelor’s Degree in related field preferred, Nursing background a plus
  • Must possess excellent prioritization and time management skills
  • Must be able to communicate effectively and clearly
  • Ability to travel
  • Flexibility with schedule and availability to attend after hours events
  • Basic computer competencies with Excel, Word, PowerPoint. Ability to learn and effectively use other business software programs

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