various duties related to patient care and treatment as directed by attending
providers in an outpatient clinic setting. Provides clerical and
clinical support to medical staff in assigned unit.
High school diploma or equivalent.
Graduate of a Medical Assistant Program OR One (1) year of clinical
CERTIFICATION, AND/OR LICENSURE:
Registration or Certification preferred.
Obtain certification in Basic Life Support
within 30 days of hire date.
One-year experience as a Medical Assistant or
patient care preferred.
AND RESPONSIBILITIES: The statements described here are intended to
describe the general nature of work being performed by people assigned to
this position. They are not intended to be constructed as an
all-inclusive list of all responsibilities and duties. Other
duties may be assigned.
Provides support to medical staff to assure
patients’ needs are met and to assure efficient operation of outpatient unit.
Assists providers when possible in completing
requisitions or forms for patient examination or testing. May assure
availability of test results for patient visits. Assist patients and
providers with medical office visits.
Administers prescribed medication under
supervision of attending provider.
Performs qualitative and quantitative tests
and examinations of specimens.
Obtains and documents patients specimens as
Documents and reports test results to medical
After training and skills testing may perform
assigned and/or all ordered POCT tests and maintain quality control testing
Schedules additional ancillary testing as
needed. Assists providers when possible in completing requisitions
or forms for patient examination or testing.
Acts as chaperone during medical examinations.
Ensures medical records and test results are
available for visit, including those from referring
physicians. Inspect/review medical records to maintain correct
order and completeness.
Monitors nurse call system and relays
information to appropriate staff. Answers telephone calls and
transmits information to appropriate staff.
Provides assistance and information to
patients, families, and visitors as instructed by the physician.
Participates in Quality Assurance Program to
assure quality patient services are provided.
Generates required patient charge data
according to outpatient procedures.
Assists in maintaining appropriate inventory
of supplies and equipment for patient care needs by preparing orders and
reporting needs to supervisor. Demonstrate knowledge of use and care of all
equipment including printers, embossers, and computers.
Assists with maintenance of inventory and
equipment on assigned outpatient unit.
May schedule and coordinate new and return
appointments using computerized system according to outpatient clinic policy
and procedures. Schedule and coordinate diagnostic and/or
May assure registration of
patients. Collect vital information for purposes of patient
identification and billing purposes and enter data into
computer. Obtain charts and fee sheets necessary for patient
visits. Obtain signatures from release of information and consent
May assist with deposit of money and with
late night coverage. May assist Manager/Supervisor with unit
correspondence using computer software.
May process and mail letters to patients.
REQUIREMENTS: The physical demands described here are representative
of those that must be met by an employee to successfully perform the
essential functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential functions.
Work requires strength and/or stamina,
lifting, moving, stooping, reaching, standing, walking, and carrying of materials
and equipment weighing 40+lbs.
Must be able position and/or lift patients,
and stand or walk 4 to 12 hours per day.
ENVIRONMENT: The work environment characteristics
described here are representative of those an employee encounters while
performing the essential functions of this job. Reasonable accommodations may
be made to enable individuals with disabilities to perform the essential
Work is performed in a normal clinical
Position is frequently exposed to biohazards,
as well as communicable disease.
Position requires ability to respond quickly
to varying demands from provider and patient.
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