GENERAL SUMMARY OF DUTIES: This position is primarily responsible for collecting patient balances with the following duties:
Essential Functions: Responsibilities include but are not limited to, the following:
Handles all incoming calls to the billing department to answer questions on accounts and take payments.
- Establishes payment plans to help patients manage payment of bills.
- Sends delinquent accounts to appropriate collection agencies.
- Handles walk in patients’ questions regarding EOB, statements, payment plans, etc.
- Sends receipts to patients.
- Responds to patient billing and statement inquiries.
- Responds to billing company inquiries within 24 hours
- Researches accounts to verify billing, posting and adjustments.
- Works with practitioners, medical assistants, and other necessary personnel to discuss collection accounts.
- Work aging accounts in billing system to collect past due and current accounts for patient responsibility
- Verify balances on account with attorneys and lien companies
- All other duties as assigned
Job Type: Full-time
Pay: $14.00 – $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Collections: 1 year (Preferred)
- Medical Terminology: 1 year (Required)
Source: Indeed.com
