Apply if you’re a driven, proactive, fasted-paced individual who is customer-centric with a sales mentality. Are you passionate about the food industry and want to make an impactful mark with retail partners, management, employees, and owners? Are you able to consult to provide the best customer service and help our partners grow their business? If so, we’re looking for you… we’re looking for the best.
PFSbrands is the parent company of foodservice brands Champs Chicken®, Coopers Express®, and BluTaco. These three turn-key hot food programs along with several other of the company’s recognizable private-label brands can be found in the delis of nearly 1,500+ convenience stores and supermarkets in over 40 states. PFSbrands has been named by INC. Magazine as one of the Fastest Growing Privately-Held Companies in the USA for 9 consecutive years. Learn more about us at www.PFSbrands.com.
Career Benefits:
- Competitive Salary and Earnings with Performance-Based Incentives
- Uncapped Paid Time Off
- Company Car
- 100% Employer Paid Healthcare for Employee
- 12-Week Paid Training
- Fully Remote Position Primarily Working Monday – Friday
- Profit Distribution Program
- 100% Employee Owned & Employee Stock Ownership Plan
- Open Book Management & Financial Transparency
As a Business Advisor, you will cultivate meaningful relationships across your region with the 10 levels of support that PFSbrands offers our Branded Accounts, as well as providing exceptional service and consult to our Private Label retailers.
Your success scorecard will be based on Account Retention, Same-Store Sales, Retailer Satisfaction Scores using NPS, Territory Sales Growth, and New Store Openings. You’ll leverage foodservice operations expertise, hands-on training, and marketing/promotional resources to assist our branded retailers in continually growing sales and improving profitability within their foodservice operations.
#business advisor #customer service #food service #territory sales #franchise support #account retention
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Serve as the primary contact and representative of PFSbrands to cultivate favorable business relationships with PFSbrands retail partners’ store-level employees, management, and ownership.
- Achieve scorecard goals for overall Territory Sales Growth, New Store Openings, Same-Store Sales, Account Retention, and Retailer Satisfaction Scores (NPS).
- Lead new account pre-opening process and execute successful new store openings within your territory. Work closely with Regional Training Specialist and Corporate Trainer to support new store openings as needed/per demand.
- Conduct frequent, high-impact field visits with existing retail customers per PFSbrands guidelines and defined VALUE Report/Store Visit SOPs.
- Effectively utilize internal resources to support your PFSbrands retail partners including our in-house Customer Success, Marketing, IT, Print Shop and Human Resources teams.
- Develop and maintain detailed action plans and provide material support to correct operational deficiencies that may be adversely affecting the sales/profitability of our retail partners.
- Develop and maintain annual marketing plans to maximize usage and effectiveness of retailers’ Marketing Development Funds (MDF) to drive sales growth.
- Coordinate and conduct ongoing re-training of existing PFSbrands retail partners to advance education on products, procedures, customer service, and other best practices to drive consistency and operational excellence.
- Work closely with Business Development partner(s) within your territory to support lead development activity and the sale of new PFSbrands accounts within your territory.
- Participate in Field Operations strategic discussions/high-involvement planning.
- Establish and maintain a personalized “Playbook” to provide visibility on progress versus goals and advance personal/professional development.
- Maintain regular contact with Regional Manager through regular 1-on-1 calls, regional/group conference calls, and ride-alongs to proactively communicate territory challenges, successes, and areas of opportunity.
- All other duties as assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, experience and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- 3+ years restaurant operations/ management or foodservice sales experience desired
- Management and/or Business degree preferred but can be replaced by real-world experience in a similar business
- A SINCERE commitment to PFS Core Values, and desire to lead and help other individuals develop themselves personally and professionally
- Self-starter with ability to work independently 95% of the time, with leadership 5% of the time
- Strong interpersonal skills, leader, personnel motivator
- Strong work ethic
- Service-oriented; always focused on customer needs first
- Ability to effectively communicate with others from owners to hourly employees to achieve business results
- Excellent verbal and written communication skills
- Technological skill sets to include use of Word, Excel, PowerPoint, CRM, Share Point, Web-X and other software as required
- High level of organization and attention to detail
- A positive attitude, always
- Persistent in nature, follow-up is a must
WORKING CONDITIONS
- Must travel overnight to customer locations as required, up to 80% travel
- Able to manage high automobile drive time expectations, 3K-5K miles/month
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to use hands and fingers to reach, lift and carry 50 pounds on a regular basis
- Digital dexterity and hand/eye coordination in operation of office equipment
- Ability to speak to and hear customers and/or employees via phone and in person
- Body motor skills sufficient to enable incumbent to move from car to customer location
- Ability to travel via car for long periods of time
- Ability to sit and/or stand for long periods of time
Job Type: Full-time
Work Location:
- Multiple locations
Source: Indeed.com
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